Warehouse Supervisor 2nd Shift

SUMMARY:
Under general supervision, directs the activities of workers concerned with shipping and
receiving of stored goods.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Reviews results of productivity and returns reports and compares them to
established objectives, and takes steps to ensure that appropriate measures are
taken to correct unsatisfactory results.
• Follows up on ALL customer requests and questions to ensure appropriate
response is made and customer is satisfied.
• Treats all customers (both internal and external) with respect, courtesy and
kindness.
• Upholds and complies with policies and attitudes adopted by the company.
• Accepts responsibility to think about how own actions and actions of associates
effect customers and the company.
• Oversees shipping, receiving, slotting, sanitation, equipment, and truck loading.
• Checks all shipped orders.
• Invoices routes.
• Sets loading schedule each night.
• Check pick sheets for any errors or mis-keyed items.
• Security of facility after daily business hours.
• Uses computer to enter records.
• Adhere to all company policies, procedures and safety rules as stated in the
Employee Handbook and otherwise posted or communicated.
• Exemplify the CSM core values of Partnership, Performance and Passion in all
aspects of assigned duties.
• Other duties as assigned to reach Company goals.

SUPERVISORY RESPONSIBILITIES:
• Assigns duties to warehouse personnel. Issues written and oral instructions.
• Prepares work schedules and expedites work flow.
• Examines work for exactness, neatness, and conformance to policies and
procedures.
• Maintains harmony among workers and resolves problems.

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following
competencies:
• Technical Skills -Shares expertise with others.
• Teamwork - Contributes to building a positive team spirit; Puts success of team
above own interests.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of
others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Supports organization's goals and values.
• Professionalism - Approaches others in a tactful manner.
Performance:
• Analytical - Collects and researches data; Uses intuition and experience to
complement data.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Technical Skills - Strives to continuously build knowledge and skills; Shares
expertise with others.
• Organizational Support - Follows policies and procedures; Completes
administrative tasks correctly and on time; Supports organization's goals and
values.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently;
Organizes or schedules other people and their tasks.
• Interpersonal Skills - Keeps emotions under control;
• Professionalism - Approaches others in a tactful manner.
Partnership:
• Interpersonal Skills - Maintains confidentiality; Listens to others without
interrupting;
Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative
situations; Listens and gets clarification; Responds well to questions; Participates
in meetings.
• Written Communication - Writes clearly and informatively; Able to read and
interpret written information.
• Teamwork - Contributes to building a positive team spirit; Puts success of team
above own interests.
• Technical Skills -Shares expertise with others.
• Professionalism - Approaches others in a tactful manner.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

Ability to add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and
to draw and interpret bar graphs.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form. Ability to deal with problems involving several concrete
variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:
Lift truck certification.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions

While performing the duties of this job, the employee is regularly required to stand, walk,
reach with hands and arms, and talk or hear. The employee is frequently required to lift
and/or move up to 50 pounds. The employee is occasionally required to use hand to
finger, handle, or feel; climb or balance, stoop, kneel, crouch, or crawl, taste or smell, and
lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and ability to adjust and focus.