Donation Processor

Description

Are you looking for a position where you can support our neighbors experiencing homelessness with having the items they need? If so, Tacoma Rescue Mission (TRM) is seeking a Donation Processor to be on a team that carries out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce. Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth.

Purpose and Vision Statement

The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to support all people - including clients, volunteers, community partners, and staff - to become their best. We provide emergency services such as shelter and meals to neighbors experiencing homelessness. We offer supportive housing and addiction recovery programs that promote self-sufficiency, sustainable transformation, and stability. We share our Christian faith within a loving and inclusive community.

We are proud to serve the Pierce County communities for over 100 years. Since 1912, we have served in the name of Jesus Christ while emphasizing the dignity of each person who enters our doors. We value the needs of our community and continually adapt to the changing needs of those who come to us for support.

Job Purpose

Ensures all donated goods from donors to retail are received, sorted, and processed efficiently, maintaining quality standards and a positive donor experience.

Essential Duties & Responsibilities

• Handles the receiving and donation process with the utmost respect and care (i.e., welcoming and appreciating the donor, assisting in unloading donations, telling the TRM story, and issuing a receipt). 
• Accepts donations, presorts, and prices merchandise, in line with policies and procedures.
• Maintains clean and well-organized reception, presort, and processing areas.
• Recognizes quality merchandise and effectively seeks guidance on pricing from the Donation Center Manager. 
• Effectively and thoroughly researches merchandise as necessary to get the most value for our donations.
• Works with and effectively communicates with the Donation Center Manager, other processing employees and donors, for a healthy and productive work environment.
• Achieves daily and weekly production goals set by the manager. 
• Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities.
• Performs other duties as assigned to support others and ensure an efficient and effective work environment.

Working Conditions

Moderate to heavy physical activity. Depending on location, this position may require frequent strenuous activity. This position may work in a warehouse setting with outdoor exposure throughout the workday.

Schedule & Work Location

Schedule:

• Monday 12-5pm
• Tuesday 9am-5pm
• Wednesday, Thursday, & Friday - Flexible Hours
• Saturday 9am-5pm

Part time, up to a maximum of 29 hours per week. Schedule to be finalized with manager. Attendance at specific meetings, off-site events or training, as required. 

Primary Location of Work:

Donation Center, Located at Holy Rosary

520 S. 30th St., Tacoma, WA 98402

Requirements

• Excellent communication skills (including oral, written, and electronic).
• Excellent customer service skills.
• Writes in legible, clear handwriting.
• Shows skills of being detail-oriented, organized, and time-management.
• Takes initiative to solve problems, meet goals, and work with limited supervision.
• Skilled at working in a fast-paced environment and achieving production goals.
• Computer skills to include general typing skills and web browsing capabilities.
• Facilitates functions through a trauma-informed, person-first, and grace-based approach.
• Fosters a sense of community and shared purpose via collaboration and cooperation with others inside and outside the organization.

Physical Requirements

• Stands up to 100% of a standard work day.
• Walks up to 75% of a standard work day.
• Sits less than 50% of a standard work day.Uses hands to perform required duties up to 100% of a standard work day.
• Lifts and bends up to 75% of a standard work day.
• Occasionally moves about inside the office or warehouse to access file cabinets, office machinery, etc.
• Occasionally moves to respond to urgent situations. 
• Occasionally operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Communicates information and ideas so others will understand. Exchanges accurate information in these situations.
• Observe details at close and distant range, as well as identify and distinguish colors.
• Frequently move boxes weighing up to 50 pounds across work location for various needs. 

Benefits

• Paid Holidays
• Sick Leave Accrued Monthly
• Participation in 403(b) Retirement Plan with Employer Match
• Employee Assistance Program

Notes Regarding Hiring Process

• In order to be considered, applicants are required to provide a complete chronological resume including all work history along with dates of employment (month and year) and job responsibilities, education, and certifications. Please note that salary considerations for selected candidates will be based on related experience detailed in the resume provided via the application process.
• Salary:
  • Hiring Salary Range: $18.53 - $20.35
  • Full Salary Range: $18.53 - $22.37

Open until filled. For best consideration, submit a completed application by February 25th, 2026.

The Rescue Mission is an equal opportunity employer. We do not discriminate in employment based on race, religion, color, sex, sexual orientation, gender identity, creed, national origin, age, marital status, the presence of any physical, mental or sensory disability, the use of a trained service animal by a person with a disability, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, or stalking, citizenship or immigration status, familial status, genetic information, ancestry, pregnancy outcome, or any other status or characteristic protected by local, state, or federal law.