Business Support Specialist

Business Support Specialist

Summary 

Reporting to the Director, Business Development, the Business Support Specialist provides the business development team ongoing sales support in West Region. 

Principle Responsibilities/Key Results Areas

• Supporting business development by
  • Conducting market research and providing recommendations on sales opportunities
  • Attending local city government and partnership meetings
  • Managing customer database and providing customer service as required
  • Managing local marketing projects, presentations and events
• General Office and Business Support
  • Conducting billing analysis to identify discrepancies and ensure accuracy.
  • Providing administrative support to the team
  • Analyzing budget data to provide insights into variances and prepare reports.
  • Supporting the annual budgeting process by completing workbooks and providing analysis
  • Creating and maintaining customer and business reports to track KPIs.
  • Collaborating with the team on ad-hoc projects and other business needs and providing solutions
  • Assisting with special projects and initiatives as needed

Working Conditions

• • Some overtime and non-standard working hours as directed.
  • Limited overnight travel for company meetings and company and/or vendor training
  • Normal office environment and/or thermal plant environment
  • Requires minimal travel outside service area.
  • Occasionally requires wearing personal protective safety equipment (safety glasses, hard hat, plugs, etc.)
  • Occasionally lifting 35 lbs. as appropriate to perform duties and responsibilities.

Experience & Education

• • Bachelor’s degree in business or related field of study