Production Team Member - Up to 35 Hours

Description:

Objective: Provide exemplary service for customers by paying exceptional detail to the cleaning, preparation, and care of their garments, while also demonstrating a high level of respect for fellow employees and the production floor. Build, foster, and feed into a culture of positivity, service to others, and authentic relationships with customers and coworkers.

Essential Functions:

Dry Clean & Laundry: Sort all garments and household items appropriately in order to be cleaned using best practices according to the attached care labels. Manage the use of multiple industrial machines to complete the cleaning and drying of all customer items. Identify any stains or blemishes that remain after the general cleaning and utilize steam wands and specialized cleaning solutions to eliminate stubborn spots. Identify any damage or missing pieces (i.e., buttons, zippers, etc.) and give these to Quality Controllers or on-site Tailors as needed to repair. Sort the items and distribute evenly to the pressers.

Steam Press Operation: Adhere to the training and instruction of your Production Manager to safely and effectively steam-press customers’ clothing items. Ensure the highest level of quality on every garment that comes to your station, while managing time and output in order to meet or exceed your daily production quota. Note and report any spots, stains or damage to a Quality Controller or Cleaner as appropriate.

Quality Control: Inspect every garment to ensure the highest quality of cleaning and pressing before sending finished items to the Scanners. Identify any stains or blemishes that remain and utilize steam wands and specialized cleaning solutions to eliminate stubborn spots. Identify any damages or missing pieces (i.e., buttons, zippers, etc.) and repair these as you are able. For any repairs you cannot complete, give the item to an on-site Tailor.

Scanning: Receive all finished pieces and inspect for any missed spots, stains, or wrinkles. If any are found, notify the Quality Controller and send the item back to their station. Utilizing the scanner, locate and scan barcodes on customer items and hang them on the Metal Progetti conveyer. Pay close attention to the computer and respond immediately to any error messages.

Complete Wash/Dry/Fold Orders: Wash and dry customer items using provided cleaning products and utilities. Fold all laundry according to company specifications and package neatly in company laundry bags.

Equipment Maintenance: It is the responsibility of all employees to report any damage, malfunction, or inoperable machinery to the Production Manager immediately. If the Production Manager is unavailable, employees may report to the General Manager.

Common Area Cleaning: All employees will periodically be tasked with cleaning the common areas of the facility. This includes the breakroom and bathrooms, as well as the production floor. Immediately clean up any mess you make and be sure to restock any general use items that you empty (i.e., toilet paper, soap, etc.) Label and dispose of your personal food items as necessary and keep all other personal items in your locker during a shift. Only smoke in designated areas and properly dispose of cigarette butts.

Industry Knowledge: Over time, employees are expected to learn the differences among fabrics, including best practices for safely cleaning, pressing, and removing stains from all types of garments and fabrics.

Safety & Cleanliness: Always follow equipment operation and safety guidelines. Avoid distractions, phone calls, and texting while on the job. Utilize the designated walking areas to navigate the facility. Do not duck under railings and do not run within the facility. Maintain the cleanliness of your work area – no food or drinks (except water) are permitted at your station. Ensure that walkways are always free and clear in order to prevent trips or falls.

Expectations and Values for all Ziker Employees:

Servant Leadership: Recognize the needs of your teammates and go out of your way to help where you can. Ask for help when you need it. Demonstrate flexibility regarding job duties and assignments.

Growth Mindset: Take responsibility and accountability for your actions, including your mistakes. Ask questions. Welcome constructive criticism and seek to improve yourself and your work.

Community: Go out of your way to learn about your customers, your team, and the industry. Speak positively about them and respect your colleagues. Be courteous and sensitive to others’ needs. Say nothing about someone that you would not say directly to them. Maintain confidentiality regarding your health, pay or other personal details. Engage in team meetings and participate in company and community events.

Integrity and Reliability: Show up to work on time, and ready to start. Own your mistakes and learn from them. Maintain honest lines of communication with customers, teammates, and management. If you see someone breaking a policy or acting dishonestly, report it to your supervisor or the next appropriate manager you feel comfortable speaking with. Remain engaged, focused, and above reproach without constant supervision.

Dress Code:

• Company-branded T-shirts (provided by the Company).
• Pants, khakis, jeans, shorts, or skirts (provided by the employee).
• Closed-toe shoes. No sandals or flip-flops.
• Personal (without Company logo) outerwear, sweatshirts, or jackets are permitted if they are appropriate for the work environment.

Work Environment:

• Indoors, industrial setting.
• Medium to high noise level.
• Industry standard clothing racks throughout most of employee area.
• High-temperature environment, especially in the summer.
• High-temperature machine operation.

Physical Demands:

• Ability to stand continuously for up to 4 hours at a time.
• Ability to operate equipment requiring simultaneous hand and foot controls.
• Ability to lift up to 30lbs pounds, repeatedly throughout a shift.
• Ability to move continuously, including repeatedly bending, rotating and/or twisting.
• Ability to tolerate high environmental temperatures.
• Ability to repeat the same task(s) for the duration of a shift, without reducing quality or focus.

Position Status, Expected Hours:

• Full Time, 30 - 40 hours per week.
• Schedule:
• Monday through Friday, 6:00 am* to 3:00 pm*.
• Hours will fluctuate throughout the week as needed to complete the daily workload. These tend to follow a weekly rhythm, but the schedule for each day is up to the discretion of the Production Manager.
• When working as a cleaner, the start time is two hours prior to other team members.
• Some Saturdays may be required throughout the year and will be communicated in advance.
• Overtime may be required during peak seasons and will be communicated in advance.

Travel:

None

Required Education & Experience:

None

Preferred Education & Experience:

• Prior experience in fast-paced industrial environment.
• Prior experience working with a production quota.

Additional Eligibility Qualifications and Skills:

• Organization
• Exceptional Focus
• High Attention to Detail
• Time Management
• Problem Solving
• Maintain Composure under Pressure
• Adaptability
• Verbal Communication

AAP/EEP Statement:

Ziker Cleaners is an equal opportunity employer and is committed to promoting diversity and inclusion in our workplace. We do not discriminate against any individual based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. We strive to create a work environment that respects and values all employees and applicants, fostering a culture of fairness, equal opportunity, and mutual respect.

Disclaimer:

Please note that this job description is not an exhaustive list of all responsibilities, duties, and skills required for this position. The actual scope of the role may vary, or change based on business needs. Additionally, the company reserves the right to modify, interpret, or apply this job description in any way deemed necessary. All employees are expected to perform any other tasks or duties as assigned or required by management. This job description does not constitute a contract of employment.

Ziker Promise:

As your employer, Ziker Cleaners agrees to help you meet these expectations by providing:

• Robust training, support, and engaged leadership.
• Safe and healthy work environments.
• Full disclosure and explanation of job responsibilities, policies, and procedures.
• Consistent communication and regular feedback on performance.
• Access to resources, supplies, and equipment to perform your job.
• Credit and acknowledgement for achievements.

Requirements: