Printer Support Technician

Major document management company seeks Office Services Coordinator to support maintenance of copier/duplicator/scanner office equipment.

ESSENTIAL FUNCTIONS:

• Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)
• Point of contact for equipment support and service
• Perform basic equipment problem diagnosis
• Clean and maintain office equipment as needed
• Replace operator accessible parts and consumables
• Maintain appropriate supply inventory
• Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
• Point of contact for equipment removal/delivery
• Point of contact to receive and electronically log customer jobs
• Process and distribute incoming and outgoing faxes, log for billing purposes
• Ability to lift up to 50 pounds
  

SKILLS:

• Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)
• Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent 
• Able to demonstrate ability to send and receive email
  

EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)
 
 EDUCATION: Minimum High School diploma or equivalent