Associate Director, Commercial Analytics & Sales Operations

Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products. As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family. If you're looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz Are you ready to galvanize a team around a culture of care, putting patients first to spark change? The Associate Director, Commercial Analytics & Sales Operations leads the execution of commercial analytics and operations across Sales and Market Access. The role ensures scalable data pipelines, robust analytics and sales operations, transparent incentive compensation, translating data into decisions through advanced modeling and executive-ready reporting. As the day-to-day leader of commercial analytics, this role secures continuity, drives field effectiveness, and enables enterprise growth while partnering with senior leadership on strategic priorities.
Essential Duties & Responsibilities

• Operational Leadership in Commercial Analytics : Execute the commercial analytics roadmap, ensuring timely, accurate delivery of insights that improve revenue, targeting, and field effectiveness.
• Data Governance & Infrastructure Management: Oversee data lakehouse and data warehouse operations across the Azure technology stack and Databricks, ensuring reliable, scalable data pipelines. Enforce data quality standards, end‑to‑end data lineage documentation, and compliance controls to support trusted analytics and executive decision‑making.
• Incentive Compensation Management: Own monthly/quarterly payout calculations, data validation, dispute resolution, plan documentation, and field communications; run scenario testing and sensitivity analysis aligned to business objectives.
• Pricing, Contracting & Financial Decision Support: Provide analytical decision support to Finance and Market Access on pricing, contracting, and gross‑to‑net dynamics, including scenario modeling, sensitivity analysis, and evaluation of commercial trade‑offs to inform leadership decision‑making.
• Marketing Mix Analytics: Own the measurement and interpretation of Direct to Consumer (DTC) marketing ROI, translating patient engagement, new to brand impact, and prescription lift analyses into clear, actionable recommendations for brand and commercial leadership.
• Reporting & Executive Dashboards: Develop and maintain scalable executive dashboards and KPI reporting to monitor commercial performance, field effectiveness, and pricing and access outcomes.
• Team Development & Continuity: Coach and develop analytics and operations staff; establish documented processes and standards to ensure continuity, scalability, and consistent delivery of commercial analytics.

Job Related Qualifications/Skills Education

• Bachelors degree in business or life sciences required.
• Advanced degree in business preferred.

Professional Experience

• 5 years of experience in life sciences with particular focus on roles within commercial operations, analytics, finance, and/or marketing required.
• 3 years of analytics experience in either pharmaceutical, healthcare, medical device or managed care industries required.
• 2 years of first-line leadership in either the pharmaceutical, healthcare, medical device or managed care industries required.

Knowledge, skills and abilities

• Demonstrated expereince with data visualization tools and data storytelling required.
• MS Office including understanding of Excel required. Proficiency in MS Word, Excel and PowerPoint required.
• Ability to efficiently query data from data sources via tools like SQL, Alteryx, etc. required.

Personal Skills

• Excellent management skills required.
• Excellent collaboration skills required.
• Excellent leadership skills required.
• Ability to manage projects simultaneously and must be able to pivot to new projects or prioritize new deliverables as needed required.