Customer Service Representative

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business’ flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.

Duties:

• Provide superior customer service to crew members and passengers

• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.

• Resolve customer requests, questions and complaints regarding Avflight’ s services or products

• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets

• Perform other duties as assigned