Benefits:

Bonus based on performance
Company parties
Opportunity for advancement
Paid time off
Training & development

Position Overview

We are seeking a motivated and professional Collections Specialist to join our team. This role focuses on communicating with consumers, negotiating payment arrangements, and resolving accounts while maintaining compliance and professionalism on every interaction.

Key Responsibilities

Contact consumers regarding outstanding accounts
Negotiate payment arrangements and account resolutions
Maintain professionalism on all calls
Document account activity accurately in our system
Meet daily, weekly, and monthly performance goals
Work collaboratively with team members and leadership

Qualifications

Previous collections experience is a plus (not required)
Strong communication and active listening skills
Ability to de-escalate situations and find solutions
Comfortable working in a goal-driven environment
Basic computer and data entry skills
Reliable, motivated, and team-oriented

Compensation & Incentives

Competitive hourly wage based on experience
Highly competitive performance incentives
Bonus structure integrated with the Zizo platform
Daily performance-based games and incentives
Opportunities for advancement and career growth

Collection Specialist

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