Host/Hostess -The Mission Old Town - Full-time / Part-time

As a Host, you are the warm welcome and fond farewell for every guest who walks through our doors. You set the tone for the entire dining experience with a genuine smile, polished professionalism, and an enthusiasm for creating memorable moments. In addition to greeting guests, you will assist in efficient seating, and a hospitality-first culture that leaves every guest feeling valued and cared for.

Responsibilities

• Greet each guest warmly and sincerely, ensuring they feel welcomed from the moment they arrive.
• Manage reservations and waitlists using OpenTable to optimize seating and guest flow.
• Maintain accurate wait times and communicate them clearly and courteously to guests.
• Coordinate with servers, management, and the kitchen to ensure smooth service and exceptional guest experiences.
• Handle VIPs, special occasions, and guest concerns with grace and professionalism.
• Keep the host stand organized, polished, and ready for service at all times.

Qualifications

• Minimum 1 year of prior host experience required (upscale or fine dining strongly preferred).
• OpenTable experience required — must be confident and efficient in using the platform.
• Enthusiastic, kind, and genuinely friendly disposition — a natural people-person.
• Strong communication skills with the ability to multitask in a fast-paced setting.
• Flexible availability, including nights, weekends, and holidays.
• Professional appearance and demeanor.

Physical Requirements

• Ability to stand and move for extended periods of time.
• Comfortable walking quickly throughout the dining room and occasionally lifting up to 25 lbs.

Supplemental pay

• Tips