Pine Street Dental - Patient Coordinator

Position Details:

Location - Pine Street Dental

Address - 138 Pine St, Kingston NY 12401

Full-time schedule:

• Monday: 8:30am - 5pm
• Tuesday: 7:45am - 4:45pm
• Wednesday: 7:45am - 4:45pm
• Thursday: 8:30am - 5pm
• Friday: Off
• Saturday: 8am - 12pm (approximately every 4th week)

Salary - $20 to $23/hr

We value our employees and want to remain competitive in a demanding industry. The following are some benefits we offer to our full time Patient Coordinators:

• Health Benefits
• Dental benefits
• 401K with employer match
• Paid Time Off and paid holidays
• Referral Program

As a Patient Coordinator, you will be providing the practice with important administrative support such as:

� Serving as the primary non-clinical business interface with the patient, performing a variety of tasks critical to the smooth functioning of the practice, including, but not limited to: meeting and greeting patients on the phone and in person; scheduling patients; arranging for and receiving patient payments; and providing patient support, education, and counseling on practice and insurance procedures and requirements.

� Working within the dental management software to perform and confirm patient scheduling, filling doctors� and hygienists� schedules and managing wait lists; may use marketing/communication software to confirm patient appointments and perform other patient-relations functions; may also schedule patients with specialists.

� Creating and maintaining patient records: inputs data to the dental management system, including, but not limited to, some or all of the following: medical histories, treatment plans, insurance information, patient photographs x-rays, and other critical data; creates, updates, and maintains patient paper charts with required forms and other key information.

� Performing financial functions including, but not limited to, some or all of the following: receiving patient payments, developing and discussing payment plans; tallying cash and checks, charging patients out in dental management system; insurance verification; and mailing insurance claims and pre-estimates to insurance companies. May also make patient collections calls and interact with insurance carriers as needed.

� Performing office maintenance and communications functions, which may include executing office opening and closing protocols; ordering supplies; taking and transmitting phone messages to employees; and working closely with providers and assistants to provide a safe, seamless and pleasant experience for patients.