QA Manager (Spices & Seasonings)
| Estimated Pay info | Based on similar jobs in your market$58 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Glendale Heights, Illinois |
About this job
Job Description
Manager of Quality Assurance
Food & Ingredient Manufacturing | Multi-Site Oversight
Reports To: Director of Operations
Schedule: M–F | 6:30 AM – 4:00 PM
About the Company
A long-standing food manufacturing organization with more than four decades in the industry, specializing in spices, seasonings, and ingredient processing. The company supports commercial and industrial customers and is known for strong relationships, operational responsiveness, and deep expertise in handling agricultural raw materials. They operate in a dynamic environment where ingredient variability, customer-specific specifications, and efficient production processes must align smoothly.
Position Summary
The Manager of Quality Assurance leads and strengthens quality systems across multiple facilities. This role ensures consistent product quality, regulatory compliance, and effective execution of quality and food safety programs across manufacturing operations and supplier networks. The ideal leader is structured, process-driven, and able to bring clarity and accountability to quality procedures while balancing cost efficiency and operational realities.
Key Responsibilities
Quality Systems & Compliance
- Lead SQF, HACCP, GMP, FSMA, and regulatory compliance across all locations.
- Maintain audit readiness through structured project plans and accurate documentation.
- Strengthen CAPA and root cause analysis systems.
- Monitor production activities and address risks proactively.
- Support internal, customer, and third-party audits.
Supplier Quality & FSVP Oversight
- Oversee supplier qualification, approval, and ongoing performance monitoring.
- Maintain FSVP compliance and review incoming material documentation.
- Investigate supplier deviations and implement corrective/preventive actions.
- Partner with procurement and operations to support quality and supply reliability.
Customer-Facing Quality Leadership
- Serve as the primary point of contact for customer quality communication.
- Lead customer complaint investigations with timely, structured responses.
- Identify trends and implement improvements to reduce repeat issues.
- Reinforce the organization’s commitment to product integrity and long-term partnerships.
Production & Specification Oversight
- Work closely with production teams to ensure products meet customer-specific requirements.
- Understand agricultural raw material variability (color, granulation, moisture, form) and its production impact.
- Support compliant deviations, reblends, or formulation adjustments when needed.
- Improve and document processes related to variability management.
- Ensure quality documentation enables timely release of finished goods.
Leadership & Team Development
- Lead quality teams across multiple sites with clear roles and accountability.
- Develop department KPIs aligned with company objectives.
- Foster collaboration across production, operations, and supply chain.
- Establish consistent communication rhythms and build a cohesive, accountable quality organization.
Process & Continuous Improvement
- Identify workflow inefficiencies and implement data-driven improvements.
- Enhance ERP usage, documentation visibility, and general quality systems effectiveness.
- Promote continuous improvement while balancing quality standards with operational and cost considerations.
Required Qualifications
- 7–15+ years of quality leadership experience in food or ingredient manufacturing.
- Strong working knowledge of GFSI, FSMA, and food safety systems.
- Experience partnering with production teams and managing customer specifications.
- Proven ability to create structured project plans and documentation systems.
- Experience with FSVP and supplier quality programs.
- Strong analytical, problem-solving, communication, and documentation skills.
- Team management and cross-functional leadership experience.
- Proficiency in ERP platforms, quality software, and standard computer applications.
- Skilled in Microsoft Office and/or Google Workspace.
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