Bilingual Employment Specialist (Onsite)

Express Employment Professionals
$21–$24 per hour (DOE)
Open to 3rd shift; occasional 2nd shift & some weekends

Does this sound like you?

You’re personable, driven, and passionate about making a difference. You see challenges as opportunities, handle situations with creativity and professionalism, and bring a positive attitude to everything you do. You thrive in a fast-paced, team-oriented environment and enjoy being the go-to person when Associates need support.

Position Overview

The Onsite Bilingual Employment Specialist plays a critical role in supporting the day-to-day HR and workforce needs of our Associates working at client locations. This position is highly visible and hands-on, serving as the primary point of contact for Associate relations, attendance, onboarding, issue resolution, and ongoing communication, especially during 3rd shift operations.

This role requires flexibility to occasionally support 2nd shift and weekend coverage as business needs arise.

Key Responsibilities

• Provide onsite HR support for Associates at the client location
• Manage Associate timecards, punch-in/punch-out accuracy, and timekeeping adjustments
• Review, correct, and approve timecard discrepancies in accordance with company and client policies
• Serve as the main point of contact for Associate questions, concerns, and needs
• Assist with onboarding, orientation, timekeeping, attendance tracking, and policy compliance
• Support Associate engagement, retention, and performance conversations
• Communicate effectively between Associates, Express leadership, and client supervisors
• Help resolve workplace issues with professionalism, discretion, and empathy
• Document all Associate interactions and activities accurately in Express systems
• Support recruiting and placement efforts as needed to maintain workforce levels

What You Bring

• Thrives in a fast-paced, high-interaction environment
• Positive, friendly, and professional attitude
• Strong customer service or HR-support experience (sales experience a plus)
• Ability to multitask and problem-solve independently
• Understanding of basic business and workplace practices
• Typing speed of 40 WPM or more
• Basic computer skills (Word, Outlook, and database systems)
• Bilingual in English & Spanish (required)
• Flexibility to work 3rd shift, occasional 2nd shift, and some weekends

Why Express?

At Express Employment Professionals, we help people in our community find work every day. We believe in investing in our team and providing the tools, training, and support needed to succeed. We offer:

• Paid training and ongoing development
• A professional environment with growth opportunities
• A mission-driven culture focused on making a real impact

With over 800 locations across the U.S., Canada, and South Africa, Express is on a mission to put one million people to work annually—and you can be part of that mission.