Assistant Manager

Description

Full-time | $23/hr + tips | Weekends required | Multi-location coverage

About Scenthound

Scenthound is not your typical dog grooming shop. We are a wellness-focused, membership-based business that provides routine care to keep dogs clean and healthy. Our team is collaborative, safety-driven, and passionate about strengthening the dog-human bond.

About the Role

The Assistant Manager plays a key support role by working across multiple Scenthound locations to ensure smooth operations when Store Managers are off. This position combines leadership, customer service, and hands-on teamwork to maintain high standards of safety, quality, and service.

What You’ll Do

• Support Store Managers by overseeing day-to-day operations at multiple locations
   
• Lead and mentor team members to ensure dog wellness and safety
   
• Step in to complete services on dogs as needed
   
• Drive membership sales through health and wellness education
   
• Resolve customer concerns and manage client expectations
   
• Assist with training, scheduling, and quality standards
   
• Ensure a clean, safe environment for dogs, employees, and customers
   

Job Type / Schedule

• Full-time
   
• Weekends required; flexible weekday scheduling based on coverage needs
   
• Travel between multiple Scenthound locations
   

Pay & Benefits

• $23/hour plus tips
   
• Merit-based pay increases
   
• Employee discounts on services and retail
   
• Opportunities for growth in a rapidly expanding company

Requirements

What We’re Looking For

• Previous leadership or management experience (retail, restaurant, or hospitality a plus)  
• Excellent communication and customer service skills  
• Strong problem-solving abilities and adaptability across locations  
• Ability to lift up to 70 lbs. and stand for long periods  
• Reliable transportation to travel between locations  
• Availability to work weekends (required)  
• A love for dogs and commitment to their wellbeing