Surgical Coordinator

We're looking for an energized Bi-lingual (English/Spanish - fluent) Surgical Coordinator to join our team!

At Prado Vision, a Sight360 company, we believe sight is our most important sense. It is a priceless gift that goes far beyond how you see the world. Sight is how we move through life, enjoy its wonders and form the memories that define us. That is why we are dedicated to care for our patient’s sight every day.

We’ve assembled the most capable and credentialed multidisciplinary teams across every specialty of vision health – ophthalmology, optometry and optical retail services – to deliver a complete, 360-degree approach to vision care. One seamless patient experience. While we do share a single medical record that allows us to collaborate and coordinate care across all locations and providers, more importantly, we share a common belief and set of principles that guide us as we care for our patients.

The Surgical Coordinator's responsibilities include scheduling appointments with the Surgeon, calling patients to remind them about their appointments, rescheduling appointments, counseling patients, performing pre-surgical testing and scheduling patients' surgeries. The Surgical Coordinator will also file paperwork, prepare bills, work with insurance companies and be responsible for all necessary testing and obtaining all clearances/paperwork necessary for successful scheduling of patient surgeries.

Essential Functions and Responsibilities:

• Give new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
• Answer telephones and emails as well as common questions about surgical times, appointments, and instructions.
• Prepare patients' bills and sending them to the specific insurance company.
• Assist patients with their documents and sign-in procedures.
• Schedule patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries.
• Ensure adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory where appropriate.
• Understand surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.
• Provide patients with pre and post-operative instructions.
• Review risks and benefits of surgery and review and witness patient signing consent.
• Manage surgical documents, gathering and inputting patients' information, and entering post-surgery data into patients' records.
• Ensure all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.

Position/Type/ Expected Hours of Work:

• This is a full-time position onsite and core hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m.
• Potential for evening and weekend hours as required.

Qualifications:

• A High School diploma or equivalent.
• Experience in clerical, administrative, or secretarial work may be advantageous.
• Good computer, telephone, and typing skills.
• Strong customer service and communication skills.
• Strong organizational and multitasking skills.
• Familiarity with medical terminology, medical records, and medical coding.

Skills and Abilities:

• Superior interpersonal and communications skills.
• Ability to effectively multitask
• Attentive to detail and accuracy.

Benefits:

• Paid Time Off
• 8 Paid Holidays
• Scrub Reimbursement Program
• Medical, Dental, Vision
• Employee Discounts
• 401k and match