Front End Cashier/Clerk

pDescription/ppThe Front End Cashier/Clerk is responsible ensuring an excellent experience for customers through efficient and accurate customer check-out, proper cash handling, and consistently exceptional customer service. The Front End Cashier/Clerk is also responsible for ensuring the department area maintains its cleanliness, safety and appeal to customers (may also assist other departments in these areas on occasions). The Front End Cashier/Clerk will make all customers feel welcomed by acknowledging or greeting each customer and providing genuine, helpful, and respectful customer service throughout the check-out process and information on products and services offered at La Montañita Food Cooperative./ppstrongSOME ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:/strong/pulliModels, provides, and ensures customers receive prompt, friendly and courteous services in a professional manner./liliHandles all transactions accurately including giving correct change, entering correct departments and prices, and appropriately handling all transactions./liliMaintains a working knowledge of all PLUs and register procedures./liliAssists customers with special order pickups./liliEnsures that supplies are well-stocked throughout the Front End./liliChecks prices, cleans spills, restocks items, and performs other duties as needed./liliAssists in returning carts and containers to their proper locations in a safe and efficient manner./liliMaintains a working knowledge of all processes related to Front End operations./liliCreates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service./liliAssists in inventory counts, storewide cleaning, and other projects as needed./liliReinforces safety within the store by complying with safety procedures and identify unsafe conditions and notify store management or addressing the concern if appropriate./liliFollows proper procedures for opening and closing./liliShops and fills customer orders accurately and efficiently, matching PLU and UPC codes to ensure correct items on customer orders./liliAssists with picking, packing and preparing customer orders for pickup or delivery. Ensuring accuracy, organization and verification of products ordered./liliMaintains staging and storing areas of customer online shopping orders and special orders in a clean and organized manner consistent with safe food handling standards./li/ulpRequirements/ppstrongATTRIBUTES AND QUALIFICATIONS/strong:/pulliCustomer service skills (able to complete the full customer service cycle)./liliFood safety certification. If not currently certified, able to obtain certification within 1 month./liliKnowledge of basic math (counting, addition and subtraction)/liliAbility to adhere and follow safety, regulatory and Front End guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required./liliGood interpersonal and conflict resolution skills./liliAble to act with integrity, ethically, professionalism, and confidentiality./liliAble to identify and resolve problems in a timely manner./liliAble to deal and adapt to changes in the work environment, industry with a calm professional demeanor./liliDependable, reliable and self-motivated./liliAble to work with a diverse group of people./liliStrong team player, friendly and patient./liliExcellent ability to prioritize and multi-task with attention to detail./li/ul