Dental Assistant - Full-time

h2Overview/h2 pAs a Dental Assistant at Sonrava, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in the delivery of extraordinary dental care. Dental Assistants are a critical part of our mission because they not only support the patient, but they also provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while "in the chair," and patient retention overall. You are unique, and so are we—it’s time you worked with an organization that appreciates you, challenges you, and helps your professional growth with a team of people dedicated to quality, patient care, and leading the industry with innovation. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are all needed in our dynamic state-of-the-art practice environment. So how about it?—Are you passionate about an opportunity like this?/p h2Responsibilities/h2 pstronguEssential Functions:/u/strong/p ul liProvide exceptional customer service, with excellent chair-side manner, by making the patient the#1 priority./li liBe present, engaged and ready to work at all assigned shift times./li liTake direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs./li liTake, develop and mount accurate, high-quality radiographs./li liReview patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes./li liClean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment./li liPerform efficient and accurate procedures to help maintain the schedule and patient flow./li liEducate the patients and address their questions and/or concerns./li liDemonstrate good teamwork to deliver an extraordinary experience for every patient./li liPartner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization./li liAssist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products./li liWhen assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary./li liPromote and market Sonrava supported practices services and retail products./li liComplete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly./li liMaintain patient confidentiality through HIPAA compliance./li liFollow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations./li liComplete all Learning Management System requirements./li /ul h2Qualifications/h2 pstrongemEducation/Certification:/em/strong/p p /p ul liMinimum of high school diploma or equivalent required/li liCurrent radiography certification required/li liDental Assistant certification, as required by state, or ability to become certified/li liCurrent certification in Cardiopulmonary Resuscitation (CPR) preferred/li liCurrent certification to monitor Nitrous Oxide/Oxygen Analgesia preferred/li liMaintain annual OSHA, HIPAA and Infection Control training/li /ul p strongemSkills and Abilities:/em/strong/p ul liExperience in a professional environment with direct patient contact preferred/li liExcellent positive attitude and customer service skills/li liProfessionalism and integrity in all aspects of the job, including image and both verbal and written communication skills/li liPossess exceptional interpersonal and relationship building skills, including conflict resolution skills/li liStrong organization, planning and analytical skills/li liAbility to multi-task and remain calm in a rapidly changing environment/li liComputer proficiency and the ability to learn new programs as required/li /ul p strongemWork Environment and Conditions:/em/strong/p ul liOvertime required as approved by Operations Leader/li liTravel as needed for training and to perform job functions/li liSafety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogens/li liPotential of prolonged sitting and standing/li /ul