Service Supervisor Full Time

pbA World-Class Team/b/pp/ppBJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you#39;re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most./pp/ppWe’re a team built on purpose and opportunity. Join us and be part of something meaningful./pp/ppbWhy You’ll Love Working at BJ’s/b/ppAt BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow./pp/ppbHere’s just some of what you can look forward to:/b/pullibWeekly Pay: /bGet paid every week so that you can manage your money on your terms./lilibFree BJ’s Memberships: /bEnjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*/lilibGenerous Paid Time Off: /bTake the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*/lilibFlexible and Affordable Health Benefits: /bChoose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*/lilib401(k) Retirement Savings Plan: /bBuild your financial future with a company match (available to team members 18 and older).*/lilibEmployee Stock Purchase Plan:/b  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*/li/ulp/pp*Eligibility requirements vary by position./ppbJob Summary/b/ppResponsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures.br / /ppbLeadership:/b/pullipKnow their business/business acumen.  Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. /p/lilipLead through change.  Model leadership competencies to build credibility and act as a champion for business growth. /p/lilipCommunicate effectively. Provide the information teams require to be successful./p/lilipspanBuild high performing teams by creating a culture of collaboration.  Provide honest and timely direction, follow up and feedback that will drive business results and support team/span member engagement./p/lilipDeliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.br / /p/li/ulpbTeam Members:/b/pullipTeach, coach and lead through the club level training process.  Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance./p/lilipDrive a culture of development, strategic thinking and acting, ethical decision making and engagement.   Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. /p/lilipEnsure a safe and positive environment and experience for the team members./p/lilipEmbrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.br / /p/li/ulpbMembers:/b/pullipGuarantee service excellence through all points of contact.  /p/lilipSet service standard expectations for all team members.  Provide team support and empowerment to resolve every member concern./p/lilipEnsure a safe and positive environment and experience for the members./p/lilipDaily commitment to GOLD Member Standards/pullipGreet, Anticipate, Appreciate (GAA)/p/lilipFast, Friendly Full, Fresh, Cleanbr / /p/li/ul/li/ulpbClub Standards: Lead teams to deliver GOLD club standards daily./b/pullipDefine and model GOLD- Grand opening look daily/pullipAll items stocked and promotional plans executed/p/lilipMaintain visible accurate signage/p/lilipClean and organized, inside and outbr / /p/li/ul/li/ulpb Know Your Business:/b/pullipAcquire a deep knowledge of key metrics and reporting for total club and department performance/p/lilipDrive performance and profitability by using reporting to identify trends and areas of opportunity/p/lilipHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics/p/li/ulullipCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets/p/li/ulp/ppbMajor Tasks, Responsibilities, and Key Accountabilities/b/pullipSupervises tire bay team members. Ensures tire bay team members work in a safe environment and are following all tire bay policies and procedures./p/lilipEnsures proper scheduling and staffing within areas of responsibility./p/lilipResponsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires./p/lilipInstalls, sells, and repairs tires. Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy./p/lilipMaintains and orders tire installation equipment. Responsible for the safe and proper operation of tire bay equipment./p/li/ulullipMaintains a clean and professional tire bay and waiting area. Merchandise tire displays and automotive products./p/li/ulullipEnsures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed./p/lilipMaintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs./p/lilipResponsible for monitoring tire bay sales transactions and handling cash transactions when applicable./p/lilipComplies with safety and cleanliness standards. Manages tire bay audits, and checklists./p/lilipResponsible for overseeing tire bay records retention policies and procedures./p/lilipResponsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team members. Reference  PlayerLync to follow up on all additional trainings required for tire bay team members./p/lilipBuild working relationships with tire bay members. Motivate and empower each team member to see their own potential and to grow within the company./p/lilipComplete and administer performance appraisals with each tire bay team member. Provide clear, constructive communication./p/li/ulullipAny person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. The qualifier certification exam must be taken online with video. BJ’s will pay for 100% of the training and cost of the exams to obtain this qualifier certification./p/li/ulullipMaintains all club policies and procedures./p/lilipPerforms other duties as assigned, including working in other departments as needed/p/lilipRegular, predictable, full attendance is an essential function of this job.br / /p/li/ulpbQualifications/b/pullipAt least 18 years of age./p/lilipHigh School diploma and/or college degree preferred./p/lilipValid driver’s license and ability to drive automatic and manual transmission vehicles required./p/lilipStrong interpersonal skills, organizational skills and attention to detail required. /p/lilipBasic computer skills required./p/lilipKnowledge of tires, batteries, propane tanks, and tire bay equipment required./p/lilipPrior tire installation and sales experience preferred; Level 400 certified technician preferred./p/lilipMust pass Michelin training levels one through four within three months of hire./p/lilipAbility to lift over 30 pounds with assistance./p/lilipDemonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results./p/lilipStrong interpersonal skills, organizational skills and attention to detail required./p/li/ulp/ppbEnvironmental Job Conditions/b/pullipExposure to both indoor and outdoor temperatures and weather conditions./p/lilipMost of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. /p/lilipFrequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance./p/lilipUsually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting in order to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells./p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pIn accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $20.50 - $25.63