Financial Services Officer - Full-time

pspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"This role is more than opening accounts or processing loans; it's your opportunity to help fulfill our vision of emEmpowering Generations, Transforming Communities./em You'll deliver Remarkable Member Service, build meaningful relationships, and become a trusted financial partner who can identify needs and confidently guide members toward smarter financial decisions./span/p pspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"As a strongFinancial Services Officer/strong, you'll create lifelong relationships with members and potential members, helping them navigate consumer lending, everyday banking, and the full range of FCCU solutions. You'll originate consumer loans, respond to spoken and unspoken member needs, and continually strengthen their financial path through proactive recommendations and expert guidance./span/p pspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"You'll drive success through service - delivering an exceptional experience, hitting sales and referral goals, and growing your book of business by building relationships both inside and outside the financial center. Your productivity, attention to detail, and ability to adapt will directly support your growth and the center's success. You'll expand your financial knowledge, your sales confidence, and your ability to serve members at a higher level./span/p pspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"You'll interview loan applicants, explain options and terms, approve or deny loans within guidelines, and ensure every file is complete and accurate. You'll support loan servicing functions, balance transactions, promote self‑service tools, and help members navigate every part of their financial journey with confidence and clarity. Through it all, you'll uphold our vision, mission, values, and service standards - showing up with professionalism, integrity, and a genuine desire to help./span/p pstrongspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Requirements/span/strong/p ul li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Knowledge of credit union deposit and loan products (including mortgages)/span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Strong communication and interpersonal skills/span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Consistently positive, courteous member service/span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Flexible Mondayndash;Friday schedule/span/li /ul pstrongspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Education amp; Experience/span/strong/p ul li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"High school diploma or equivalent/span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"1+ year of loan servicing, processing, collections, or Financial Services Rep I experience/span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"New account experience with cross‑selling or 1+ year of loan origination may substitute/span/li /ul pstrongspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Why First Commerce?/span/strong/p pspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"We're a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, you're not just joining a company - you're joining a cause./span/p pstrongspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"What's in It for You?/span/strong/p pspan style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"We believe in taking care of our team just like we take care of our members. Here's what you can expect:/span/p ul li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Competitive compensation aligned with performance /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Health, dental, and vision insurance to keep you and your family covered /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"401(k) with company match to help you build your future /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Generous PTO and paid holidays so you can recharge and enjoy life /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Employee assistance programs for life's unexpected moments /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Ongoing professional development to keep you sharp /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"Clear advancement opportunities within a growing organization /span/li li style="tab-stops: list .5in;"span style="font-size: 10.0pt; line-height: 115%; font-family: 'Century Gothic',sans-serif;"A supportive team environment where your voice matters /span/li /ul