Personal Banking Representative

pspan style="color: #000000; background-color: #ffff00;"strong*Location to be determined at a later date within the Cherry Creek Market*/strong/span/p pspanFounded in 1963, FirstBank is Colorado's largest locally owned holding company and we are still growing, serving customers in Colorado and Arizona. Our growth can be attributed to one simple philosophy: do right by customers, communities, and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!/spanbr /br /strongA Brief Overview/strongbr /br /spanA Personal Banking Representative assists customers by answering inquiries/requests, processing transactions, opening new accounts, and informing on products and services. A Personal Banking Representative is responsible for cross-selling the Bank's products and balancing a cash drawer. The Representative will develop and maintain account relationships by providing solutions and resolving customer problems through quality customer service and product knowledge./spanbr /br /strongWhat you will do/strong/p ul liAssist customers with a wide range of inquiries and requests/li liProcess deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer/li liOpen new accounts and provide product/service information/li liAccept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing/li liProcess transactions accurately and adhere to all compliance requirements/li liReview daily reports and perform maintenance on accounts/li liRecognize and develop opportunities for cross-selling FirstBank products and services/li liSell bank products and meet company sales goals/li liDemonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures/li liPerform other duties and projects as assigned by the market or region/li liUnderstand and comply with all provisions of the Safety in the Workplace policy/li liHours can vary from 35-40/week/li /ul pstrongMinimum Requirements/strong/p ul liEntry-level job with little or no prior relevant work experience in the function/li /ul pstrongPreferred Requirements/strong/p ul liCash handling and customer-service experience/li /ul pstrongKnowledge, Skills, and Abilities/strong/p ul liGood customer-service skills and the ability to work well with others/li liBasic mathematic and problem-solving skills/li liComfortable in a sales environment/li liDetail-oriented with the ability to multi-task and change directions quickly/li /ul pbr /strongWorking Conditions and Physical Requirements/strong/p ul liFrequently remains stationary throughout a typical business day/li liFrequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer/li liOccasionally moves about inside the office to access file cabinets, office machinery, and other rooms/li liOccasionally positions self to access drawers and shelves of various heights/li liFrequently reaches for and handles paperwork and files/li liConstantly communicates with customers, coworkers, and management in-person and on the phone/li liMust be able to exchange accurate information/li liFirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need./li /ul pbr /strongSalary Range/strongbr /br /span$20.00 Per Hour /spanbr /br /strongStatement of Benefits/strongbr /br /spanFirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/ADD/spanbr /br /br /spanThis Job may be eligible for the:/span/p ul liNew Accounts Cross-Sell Queue Incentive Planbr /br /strongbr //strong/li /ul pstrongEOE/Affirmative Action/strongbr /br /FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.br /strongbr /Colorado Job Application Fairness Act/strongbr /br /Under Colorado’s Job Application Fairness Act, you have the right to redact from any documents that you submit in connection with your application information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation/p pstrong*This job opportunity is expected to close on March 6th, 2026*/strong/p