Medical Assistant_Adult Office_Wellington

p /p pspan style="font-weight: bold"span style="color: #3e1d81"ESSENTIAL DUTIES AND RESPONSIBILITIES /span/span/p pbrspan style="font-weight: bold"spanPrepare patient for examination./span/span/p ul li style="list-style-type: none;" ul librspanNote brief history or the reason for the visit in the patient's chart/EMR system/span/li librspanTake and record height, weight, and blood pressure, pulse rate, respiration, /spanbr/li librspanAssist the clinical staff in completing examination procedures as instructed./span/li librspanAdminister medications and injections as ordered./span/li librspanFollow Universal Precautions to protect self and patients./span/li librspanAssist the medical staff in patient education and family planning and counseling./span/li librspanStock exam rooms with supplies/span/li librspanPerform CLIA waived testing/span/li librspanUnder the direction of the provider in charge, takes responsibility of medical supplies and cleaning of the medical instruments and equipment./span/li librspanObtain Laboratory samples and complete paperwork as ordered by the provider/span/li librspanAny other duties or responsibilities the clinical staff may assign from time to time and when the need arises./span/li /ul /li /ul pspan /span/p pbrspan style="font-weight: bold"spanEnter data, documents and performs procedures./span/span/p ul li style="list-style-type: none;" ul librspanPhysician orders are correctly entered using electronic information/data systemsspan style="color: #3d3d3d"./span/span/li librspanInformation related to procedures, injections, allergy skin tests, collection date and times is documented correctly and in accordance with departmental policy./span/li librspanPatient medications are correctly documented and updated as needed./span/li librspanCompletely fill out office forms (i.e. referral forms) when necessary./span/li librspanComplete vaccine logs/forms/span/li librspanInterpret for the clinical staff when necessary, "Spanish/English."/span/li /ul /li /ul pspan /span/p pbrspan style="font-weight: bold"spanProvide a high standard of customer service maintains workflow and resolves problems./span/span/p ul li style="list-style-type: none;" ul librspanA professional demeanor is maintained at all times with patients, patient families, co-workers and other healthcare professionals./span/li librspanProblems are resolved using appropriate resources and in accordance with departmental guidelines./span/li librspanUnresolved problems are clearly communicated to the supervisor in a timely manner./span/li librspanWorkflow is maintained in accordance with departmental standards./span/li librspanAbility to relate to the public regardless of racial, ethnic and economic status./span/li /ul /li /ul pbr/p pbrspan style="font-weight: bold"spanDemonstrate knowledge of quality, safety and compliance./span/span/p ul li style="list-style-type: none;" ul librspanAll samples are handled according to safety protocols./span/li librspanData for Quality Assurance is submitted to supervisor in a timely manner./span/li librspanOSHA Compliance regulations are adhered to at all times./span/li /ul /li /ul pbr/p pbrspan style="font-weight: bold"spanPerform area-specific support/clinical activities./span/span/p ul li style="list-style-type: none;" ul librspanAccuracy and quality are maintained for activities./span/li librspanSpecific support functions are handled in an organized and timely fashion./span/li librspanDeadlines for activities are met./span/li librspanSpecific support functions are handled in accordance with departmental policies and procedures./span/li /ul /li /ul pspan /span/p pspan style="font-weight: bold"span style="color: #3e1d81"ORGANIZATIONAL DUTIES/span/span/p pbrspan style="font-weight: bold"spanCommunicate appropriately using good interpersonal skills./span/span/p ul li style="list-style-type: none;" ul librspanPositive, professional demeanor is projected through verbal and non-verbal communications./span/li librspanInformation for patients and staff is delivered in a manner that is supportive, timely and understandable/span/li librspanInterpersonal conflicts are resolved using appropriate methods and organizational resources, including but not limited to Employee Relations Services./span/li librspanDiverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment./span/li librspanIdeas and suggestions are clearly communicated./span/li librspanClarification of communication is requested when appropriate./span/li /ul /li /ul pspan /span/p pbrspan style="font-weight: bold"spanServe, manage and support internal and external customers./span/span/p ul li style="list-style-type: none;" ul librspanPrivacy is maintained at all times for patient and employee information./span/li librspanActions are initiated to meet or exceed customer/co-worker expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional and prompt responses, e.g. helping visitors find their way; Close every interaction with - Is there anything else I can do for you?)./span/li librspanAppropriate resources throughout the Organization are used consistently to meet customer needs./span/li librspanRelationships with staff in other work areas are fostered to meet internal and external customer needs./span/li librspanPositive working relationships with peers, management and customers are maintained at all times./span/li librspanOrganizational Mission and Values of Respect, Integrity, Stewardship and Excellence are evident in behaviors./span/li /ul /li /ul pspan /span/p pbrspan style="font-weight: bold"spanParticipate in performance improvement activities./span/span/p ul li style="list-style-type: none;" ul librspanParticipation in Performance Improvement activities and initiatives is on-going./span/li librspanInitiative is demonstrated to proactively diagnose and resolve problems./span/li librspanChange is met with positive, supportive behavior./span/li /ul /li /ul pspan /span/p pbrspan style="font-weight: bold"spanParticipate as a team member and is accountable for own work responsibilities./span/span/p ul li style="list-style-type: none;" ul librspanTime off is scheduled to avoid disrupting workflow./span/li librspanHelp is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics./span/li librspanProductive work habits are consistently displayed./span/li librspanAccountability for actions and decisions is demonstrated in daily work./span/li librspanFeedback is solicited and accepted in a positive manner./span/li librspanConstructive input is offered to support the work unit./span/li /ul /li /ul