Part Time Sales Lead - Springfield Town Center

pThe Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts.  During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First® behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder./p pstrongemResponsibilities:/em/strong/p pFloor Leader on Duty Role:/p ul liBe a role model to others in providing exceptional Guest service to ensure a memorable experience/li liGuide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals/li liModel Experience First behaviors/li liProvide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing/li /ul pBear Builder Role:/p ul liProvide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors/li liCreate a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience/li liUphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests/li liDisplay strong team commitment, being dependable, engaged, and helpful/li /ul p /p pstrongemRequired Qualifications:/em/strong/p ul liHigh school diploma or GED equivalent/li liAvailability to work 15-25 hours per week/li /ul pstrongemP/em/strongstrongemreferred Qualifications:/em/strong/p ul liBuild-A-Bear store associate experience/li liAssociate’s (or higher) degree in business, management, or a related field/li /ul pstrongemBehavioral Traits for Success:/em/strong/p ul liThrives in an Experience First environment/li liConnects with and inspires others to achieve results/li liEnjoys meeting and interacting with new people/li liPossesses a “How can I help” attitude/li liStrong desire to develop, train, and support others’ success/li liExercises good judgment in ambiguous situations/li liDisplays strong initiative and self-direction/li liThrives in a dynamic and changing environment/li liAble to remain calm when faced with challenging circumstances/li /ul pstrongemWorking Environment:/em/strong/p ul liAbility to work a flexible retail schedule, including days, evenings, weekends and holidays/li liAbility to sit, stand, and move around for duration of shift/li liWork environments include indoor/outdoor malls, strip centers, and other retail locations/li liLift 25 pounds/li /ul pstrongemYour Performance Will Be Measured On:/em/strong/p pYour performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards which include but are not limited to the following:/p ul liDecision-making, judgment, and execution/li liAbility to create an Experience First culture for Guests and associates/li liAchievement of assigned goals/li liConsistent execution of operational standards/li liStakeholder feedback/li /ul pThis description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate./p p /p p /p