190247 - Astor Park - Seasonal Event Staff - Full-time / Part-time

pstrongThe Spirit of the Position: /strong/p pThe Event Staff is the front-line personnel responsible for greeting, engaging, and interacting with all customers entering and exiting the facility.  The position requires cash handling, correct change, monitoring transactions for traffic entering/exiting the facility, and ensuring that people enter and exit the arenas safely. br/p pstrongYou are:/strongbr/p ulliDynamic. You’re charismatic, energetic, and happy to help however you can./liliDependable. Responsible is your middle name. You never disappoint because it’s not in your nature. /liliGood under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt./liliProficient in basic math./liliGood at communicating professionally and effectively./liliA team player. You’re open to different opinions and can help motivate your team./liliCapable of working in an unsupervised setting./liliAble to handle challenging and, at times, emotionally charged situations./li/ul pstrongWhat will I do?/strong/p ulliMeet and greet each customer with courtesy and excellent customer service./liliCollect the parking fees and provide the correct change./liliUnderstand and know how to handle different types of parkers, such as tenants, visitors, employees, administration, etc./liliUnderstand the surroundings and building area to answer questions./liliComplete the daily report./liliAssist in staffing the exit or entry booth during peak collection hours to facilitate exit/entry should problems occur./liliCommunicate with management, supervisors, and traffic directors./liliAnswer customer service questions concerning parking and answer general customers. Inquiries are made courteously, professionally, and effectively; questions are referred to the supervisor when applicable./liliDetermine traffic flow in times of equipment failure or during periods of construction./liliDemonstrates a sense of urgency and timeliness./liliDemonstrate the ability to seek improvement./liliField additional duties if they are assigned./li/ul pstrongExperience:/strong/p ulliStrong customer service experience required. /liliCash handling/credit card transaction experience is required./li/ul pstrongSkills:/strong/p ulliWillingness to be flexible and work multiple facility locations. /liliAbility to handle challenging and, at times, emotionally charged situations./liliAbility to speak, read, and comprehend the English language./liliMust be able to make decisions independently and stay firm on decisions made (not easily persuaded)./li/ul pstrongPhysical Demands:/strong/p ulliWillingness to work in the elements – heat, wind, snow, rain, etc./liliAbility to lift, push, and pull at least 10 pounds./liliAbility to stand, walk, and run for extended periods./liliAbility to bend, stoop, squat, and lift frequently throughout a shift./li/ul pAn employee must meet the physical demands described here to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions./p pstrongFLSA Status:/strong Non-Exempt; non-tipped br/p pLAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds./p pThis Employer participates in E-Verify./p