Member Services Specialist - Berkmar Branch - Full-time

pDescription/palign-centerstrongUniversity of Virginia Community Credit Union/strong/align-centeralign-centerWorking together to strengthen the financial wellness of our members and local communities./align-centeralign-centerbr//align-centerpAt UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you’re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us./ppbr//ppstrongSUMMARY:/strong/ppSuccessful Member Service Specialists serve in a universal specialist role, and provide an exceptional member experience by handling every client need from sales to service. The incumbent will possess a deep knowledge of teller, ATM, online, and mobile banking services; the ability to open new accounts, certificates, and IRAs, while maintaining expert knowledge on all credit union products to effectively present solutions to our members. Qualified candidates will be reliable, adaptable, sales and service oriented individuals who are adept at teamwork and able to use good judgment to satisfy members’ financial needs./ppbr//ppstrongDUTIES AND RESPONSIBILITES:/strong/pulliEnsure Members are promptly and professionally served/liliActively educate and refer Members to resources available within the Credit Union/liliRefer products and services to our Members/liliProvide members with a one-stop experience in processing transactions and fulfilling their sales and service needs/liliRetain and deepen existing member relationships, and establish new relationships using a needs-based approach/liliPerform teller transactions at a high level, including deposits, withdrawals, transfers, and loan requests, among others/liliAssist with opening and closing duties for the branch/liliPromote, explain, and cross-sell credit union products and services, including checking accounts, debit amp; credit cards, electronic services, consumer loans and business accounts and services/li/ulpRequirements/ppstrongQUALIFICATIONS:/strong/pulli3 years of experience working in a similar or related setting in a Financial Institution/liliExceptional communication skills/liliApproachable and friendly/liliThrive in a fast-paced environment/liliAbility to perform basic math skills/liliCash handling experience is preferred/liliHigh school diploma is required/li/ulpbr//ppstrongBENEFITS/strong:/ppWe offer an attractive suite of benefits to full-time employees including: Health, Dental, Vision, a company Retirement Plan Contribution of up to 7% after the first year of employment. Employees are eligible for Life Insurance, Long-Term Disability, Health amp; Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts. Full-time employees accrue Paid Time Off starting with 16 days accrual annually, and 13 company paid holidays. Employees are also eligible for Family Forming Leave, and Volunteer Time Off./ppbr//ppEqual Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union amp; Member Options, LLC, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws./p