Eligibility Specialist - Case Manager

Overview: p style="margin: 0in 0in 8pt;"THIS POSITION IS LOCATED IN Auburn, IN/pp style="margin: 0in 0in 8pt;"Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance./pp style="margin: 0px;"strongKnowledge Services,/strong established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more./pp style="margin: 0px;" /pp style="margin: 0px;"spanspan style="font-size: 8pt;" /span/span/p Responsibilities: ulli style="color: black;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients/span/lili style="color: black;"Verify all information is gathered accurately and meets state policies/lili style="color: black;"Obtain release forms and medical records as needed/lili style="color: black;"Verify income, assets, and other financial / legal documents/lili style="color: black;"Review regulations and program requirements with clients/lili style="color: black;"Utilize automated program to determine eligibility of state assistance programs/lili style="color: black;"Data entry into state database/lili style="color: black;"Respond to all inquiries in a timely manner via phone or email/li/ul Qualifications: ulli style="color: black;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"Highly organized and analytical team player/span/lili style="color: black;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"Previous Case Manager experience is a plus/span/lili style="color: black;"Strong written and verbal skills/lili style="color: black;"Solid computer skills, Microsoft Office proficiency/lili style="color: black;"Basic math skills/lili style="color: black;"Case management skills/lili style="color: black;"Independent worker who is a self-starter that is reliable and dependable/lili style="color: black;"Strong customer service background with a professional demeanor/lili style="color: black;"Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required/lili style="color: black;"2 years’ experience in a social service environment, state or local government is desired pertaining to employment / training programs/lili style="color: black;"Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply/li/ulp style="margin-bottom: .0001pt;"span style="color: black;"The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. /spanspan style="color: black;"You will be provided an extensive training program to give you the skills to be successful in this role. /spanspan style="color: black;"The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. /span/pp style="margin-bottom: .0001pt;" /pp style="margin-bottom: .0001pt;"If you are looking for a position that could be the start of your career, apply now for immediate consideration./pp style="color: #000000; font-family: 'Calibri',sans-serif; font-size: 11pt;" /pp style="margin: 0px;"strongspan style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"Physical Requirements:/span/strong/pulliemspan style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;"Job frequently requires sitting, handling objects with hands./span/em/liliemspan style="font-size: 9.0pt; font-family: 'Verdana',sans-serif; color: black;"Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds./span/em/liliemKnowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact a href="mailto:TalentHR@knowledgeservices.com" target="_blank" rel="noopener"TalentHR@knowledgeservices.com/a./em/li/ulp style="margin: 0px;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;" /span/pp style="margin: 0px;"emKnowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with /ememspandisabilities, veterans, and military families are encouraged to apply./span/em/pp style="margin: 0px;" /pp style="margin: 0px;"strong#INDDFR/strong/pp style="margin: 0px;" /pp style="margin: 0px;" /p