Housekeeping Supervisor - Full-time

p style="margin-top: 0px; margin-bottom: 0px;"strongspan style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;"Who We Are: /span/strong/p p style="margin-top: 0px; margin-bottom: 0px;"span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;"Feel valued and cared for at DoubleTree by Hilton Hotel Irvine Spectrum, set in Irvine Spectrum Business Park, in the heart ofnbsp;Southern Californiarsquo;s technological coast.nbsp; At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay. /span/p p style="margin-top: 0px; margin-bottom: 0px;"span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;"Are you ready to take your career to the next level? Apply Today! /span/p !--_dfFormat_=html-- table style="background: #D9D9D9; border: none; border-collapse: collapse;" border="1" summary="6 stacked tables: First table is for entering Job Title, Department or Group, Location, Level or Salary range, HR contact, Will Train Applicant. Second table is for entering url details. Third table is the Applications Accepted By heading. Fourth table is for entering Applications Accepted By information. Fifth table is for Job Description with the heading and a row to enter Job Description information. Sixth table is for Reviewed By, Approved By, and Last Updated By" cellspacing="0" cellpadding="0" tbody tr td style="width: 467.85pt; border: none; border-top: none; padding: 1.45pt 5.75pt 1.45pt 5.75pt;" valign="top" h2 style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif; font-weight: bold;"span style="color: black;"Company Description:/span/h2 /td /tr /tbody /table table style="border: none; border-collapse: collapse;" border="1" summary="6 stacked tables: First table is for entering Job Title, Department or Group, Location, Level or Salary range, HR contact, Will Train Applicant. Second table is for entering url details. Third table is the Applications Accepted By heading. Fourth table is for entering Applications Accepted By information. Fifth table is for Job Description with the heading and a row to enter Job Description information. Sixth table is for Reviewed By, Approved By, and Last Updated By" cellspacing="0" cellpadding="0" tbody tr td style="width: 467.75pt; border: none; border-top: none; padding: 1.45pt 5.75pt 1.45pt 5.75pt;" valign="top" p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich peoplersquo;s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth./span/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, amp; Fulfillment./p /td /tr /tbody /table table style="border: none; border-collapse: collapse;" border="1" summary="6 stacked tables: First table is for entering Job Title, Department or Group, Location, Level or Salary range, HR contact, Will Train Applicant. Second table is for entering url details. Third table is the Applications Accepted By heading. Fourth table is for entering Applications Accepted By information. Fifth table is for Job Description with the heading and a row to enter Job Description information. Sixth table is for Reviewed By, Approved By, and Last Updated By" cellspacing="0" cellpadding="0" tbody tr td style="width: 467.85pt; border: none; border-top: none; background: #D9D9D9; padding: 1.45pt 5.75pt 1.45pt 5.75pt;" valign="top" h2 style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif; font-weight: bold;"span style="color: black;"Job Description:/span/h2 /td /tr tr td style="width: 467.85pt; border: none; border-top: none; padding: 1.45pt 5.75pt 5.75pt 5.75pt;" valign="top" h1 style="text-align: justify; margin: 6pt 0in; font-size: 11pt; font-family: Calibri, sans-serif; font-variant: small-caps; font-weight: bold;"span style="font-size: 10.0pt;"What You Will Accomplish/span/h1 ul style="margin-top: 0in; margin-bottom: 0in;" li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Trains and coaches housekeeping staff in specific cleaning and housekeeping job tasks and in completion of daily schedules. Conducts new team member training./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Regularly tours assigned areas of the property to ensure housekeeping standards are met and checks productivity in completion of assignments./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Coordinates cleaning and maintenance schedules according to guest needs, working with front desk and maintenance personnel. Verifies completion of laundry and inventory restocking./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current SDS./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Develops work schedules and coordinates staff work assignments in conjunction with Housekeeping management./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Provides input for team member selection and performance reviews./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Supplements team's efforts by assisting with department services (i.e. laundry and housekeeping) as needed./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Returns any items found in guest rooms, hallways, or back of the house to the Housekeeping department and logs appropriate information such as the date, where it was found, description of the item, and the name of the person who found it./span/li li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"span style="font-size: 10.0pt; font-family: Calibri, sans-serif;"Notifies management of unsafe conditions, needed maintenance of any rooms or equipment and any accidents./span/li /ul p style="margin: 0in; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;"strongspan style="font-size: 10.0pt; font-family: Calibri, sans-serif;"nbsp;/span/strong/p p style="margin: 1.5pt 0in; text-align: justify; font-size: 10pt; font-family: Calibri, sans-serif;"strongspan style="font-variant: small-caps;"What You Will Bring/span/strong/p p style="margin: 1.5pt 0in; text-align: justify; font-size: 10pt; font-family: Calibri, sans-serif;"strongspan style="font-variant: small-caps;"nbsp;/span/strong/p p style="margin: 1.5pt 0in; text-align: justify; font-size: 10pt; font-family: Calibri, sans-serif;"Supervises Housekeeping staff to ensure housekeeping quality standards are met and goals for the housekeeping department are achieved. Builds and supervises teams effectively./p h1 style="text-align: justify; margin: 6pt 0in; font-size: 11pt; font-family: Calibri, sans-serif; font-variant: small-caps; font-weight: bold;"span style="font-size: 10.0pt;"Great If you have/span/h1 ul style="margin-bottom: 0in; margin-top: 2px;" li style="text-align: justify; margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"span style="font-size: 9.0pt;"One to two years increasingly responsible housekeeping experience in hotel environment required. Prior supervisory experience desired./span/li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Requires ability to learn and use computer systems used at the hotel./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Strong attention to detail and the ability to handle multiple tasks. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, team members, guests and the general public. Must be able to speak, read, write and understand English to communicate with management, team members and guests. Bilingual Spanish a plus./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts./li li style="margin: 1.5pt 0in 1.5pt 0px; font-size: 10pt; font-family: Calibri, sans-serif;"Must complete training on proper disposal/handling of sharps, such as needles, and follow proper procedures. Completes all required training as scheduled./li /ul p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"nbsp;/span/em/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws./span/em/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"nbsp;/span/em/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"emspan style="font-size: 10.5pt;"This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./span/em/p p style="margin: 1.5pt 0in; font-size: 10pt; font-family: Calibri, sans-serif;"nbsp;/p /td /tr /tbody /table pnbsp;/p