Asset Protection Associates Needed

pbA World-Class Team/b/pp/ppBJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you#39;re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most./pp/ppWe’re a team built on purpose and opportunity. Join us and be part of something meaningful./pp/ppbWhy You’ll Love Working at BJ’s/b/ppAt BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow./pp/ppbHere’s just some of what you can look forward to:/b/pullibWeekly Pay: /bGet paid every week so that you can manage your money on your terms./lilibFree BJ’s Memberships: /bEnjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*/lilibGenerous Paid Time Off: /bTake the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*/lilibFlexible and Affordable Health Benefits: /bChoose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*/lilib401(k) Retirement Savings Plan: /bBuild your financial future with a company match (available to team members 18 and older).*/lilibEmployee Stock Purchase Plan:/b  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*/li/ulp/pp*Eligibility requirements vary by position./ppiIn accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.75 - $20.10./i/pp/ppbJob Summary/b/ppspanResponsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.  /span/pp/ppbTeam Members:/b/pulliCarry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance./liliWe strive for flawless execution and hold ourselves accountable.   /liliActs with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. /liliEnsure a safe and positive environment for our members and each other. /liliEmbrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals./liliMove with speed and agility in everything we do./liliInnovate and adapt so we can move as fast as the world around us./liliMaintain a friendly and positive attitude./li/ulpbMembers:/b/pulliDeliver service excellence through all points of contact.  /liliResolve and deescalate to address every member concern./liliEnsure a safe and positive environment and experience for the members./liliDaily commitment to GOLD Member StandardsulliGreet, Anticipate, Appreciate (GAA)/liliFast, Friendly Full, Fresh, Clean/li/ul/li/ulpbClub Standards: Work as a team to deliver GOLD club standards daily./b/pulliWork with commitment and pride to deliver GOLD- Grand opening look dailyulliClean and organized, inside, and out/li/ul/li/ulpbKnow your Business:/b/pulliUnderstand how to access and read production and/or financial performance reporting for your department./liliSee the connection between consistent execution and the positive impact it can have on the business./li/ulp/ppbMajor Tasks, Responsibilities, and Key Accountabilities/b/pulliDelivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary./liliMaintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols./liliReviews and maintains the AP Alert Binder according to AP standards./liliFollow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items.  Records register receipt discrepancies and notifies front line to immediately rectify the situation./liliAudits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures./liliEnsure the execution of the repack awareness guidelines by inspecting known repack articles. /liliMonitor member and visitor traffic entering and exiting the club/liliResponds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures./liliMaintains high standards of safety for members and team members./liliInspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building./liliProcesses empty water jug return vouchers to members./liliMaintains all club policies and procedures./liliPerforms other duties as assigned, including working in other departments as needed./liliRegular, predictable, full attendance is an essential function of this job./li/ulp/ppbQualifications/b/pulliStrong interpersonal skills and an attention to detail are required./liliBasic math skills preferred./liliAbility to use a smart handheld device. /liliMust successfully complete required training and certification processes./liliMust be employed with the company for at least 6 months./lilibAt least 18 years of age, except in the following states: /b/liliIndiana – At least 19 years of age/liliDelaware – At least 21 years of age/li/ulp/ppbEnvironmental Job Conditions/b/pulliAll the time is spent standing and moving about on hard surfaces./liliWill at times require bending, pulling, reaching, stooping and climbing ladders/step stools./liliMay require occasional lifting up to 30 lbs./liliExposure to both indoor and outdoor temperatures./li/ul