Operations Supervisor

pWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pbPosition Summary/bbrpAn Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures./ppEssential Functions:/pp1. Management/ppliWork effectively with store management and store crews/li/ppliSupervise the store’s crew through assigning, directing and following up of all/li/pp activities/ppliEffectively communicate information both to and from store management and crews/li/pp2. Customer Service/ppliAssist customers with their questions, problems and complaints/li/pp liPromote CVS customer service culture. (Greet, offer help, and thank)/li/ppliHandle all customer relations issues in accordance with company policy /li/pp and promote a positive shopping experience for all CVS customers/ppProvide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)/ppliMaintain customer/patient confidentiality/li/pp3. Merchandise/Presentation/ppliPrice merchandise/li/ppliStock shelves/li/ppliSupport the planning, execute the displays, sign and inventory of weekly, /li/pp promotional, and seasonal merchandise/ppliSupport the planning, execute the display and maintenance of off-shelf merchandise/li/pbr/bRequired Qualifications/bbrul liDeductive reasoning ability, analytical skills and computer skills. /liliAdvanced communication skills, supervision, and influencing skills /liliAbility to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise /li/ulbr/bPreferred Qualifications/bbrullipExperience as a retail supervisor/p/li/ulbr/bEducation/bpHigh School diploma or equivalent preferred but not required./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bspanAnticipated Weekly Hours/span/b/p30p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bTime Type/b/pFull timep style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bPay Range/b/pp style="text-align:left"The typical pay range for this role is:/pp style="text-align:inherit"/p$16.00 - $23.00p style="text-align:inherit"/pp style="text-align:left"This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  br / /pp style="text-align:left"Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong./pp style="text-align:inherit"/pp style="text-align:left"bGreat benefits for great people/b/pp style="text-align:inherit"/pp style="text-align:left"We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:/pullip style="text-align:left"bAffordable medical plan options,/b a b401(k) plan /b(including matching company contributions), and an bemployee stock purchase plan/b./p/lilip style="text-align:left"bNo-cost programs for all colleagues /bincluding wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching./p/lilip style="text-align:left"bBenefit solutions that address the different needs and preferences of our colleagues/b including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility./p/li/ulp style="text-align:inherit"/pp style="text-align:left"For more information, visit a target="_blank" href="https://jobs.cvshealth.com/us/en/benefits"spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan class="WKM0"https://jobs.cvshealth.com/us/en/benefits/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/a/pp style="text-align:inherit"/pp style="text-align:inherit"/pWe anticipate the application window for this opening will close on: 04/20/2026p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws./p