Client Relations Specialist

strongCompany Description:/strongpstrongYou are .../strong/pp#xa0; #xa0;a professional who is dedicated to outstanding customer satisfaction, a savvy software user who easily adopts new programs and processes, and a multitasker with attention to detail./ppAs part of the customer service team, you work out of the Anton Paar USA Eastern Headquaters Office in Ashland, VA. You interact with external and internal customers on every aspect of the pre-sales workflow. You will report to the Director of Client Relations in Ashland, VA. The salary range for this position is $21.00 - $23.70. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a $10,000 anniversary bonus every five years plus additional bonus opportunities.br strongWe are .../strong/pp#xa0; #xa0;focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in Ramp;D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life.br br Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria./pp#xa0;/pstrongJob Description:/strongpstrong#xa0;/strongstrongResponsibilities include:/strong/pulliIssuing price quotations, invoices, and optimizing shipping methods/liliCreating and maintaining electronic records in CRM and ERP/liliProcessing orders from customers and web-shop/liliCRM key user status, including training, problem resolution, and liaison to world headquarters (Graz, Austria)/li/ulstrongQualifications:/strongpstrong#xa0;/strongstrongSkills and qualifications you will need:/strong/pulliStrong customer service skills#xa0;/liliExcellent time management, organizational, and prioritizing skills/liliAssociate's or Bachelor's degree in Business Administration or 3 years of experience in a professional environment client relations role/liliOwnership of assigned cases and detail-oriented mindset/li/ulstrongAdditional Information:/strongpLife at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests./ppstrongAnton Paar USA, Inc. considers all qualified candidates for this position.br This position is not eligible for current or future work authorization or visa sponsorship./strongbr #xa0;/pp#LI-KJ1/p