Service Technician

p/p pMonroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!/p pThe Service Technician is a Diesel technician who preferably has experience in the heavy equipment industry. This person will be required to have mechanical expertise, including diesel, to support the needs of the branch in a professional, safe, and timely manner. You will be performing maintenance services, including repairs for diesel-run equipment./p pstronguTechnician Benefits/u/strong/p ul liAnnual Tool/Shoe Allowance/li liShop equipped with the newest technology and equipment/li liUniforms provided/li liDiscounts on products and services/li liHighly productive shop/li liContinued education, manufacturer hands-on and web-based training/li liCompetitive wages/li /ul pstronguBenefits/u/strong/p ul liMedical, Dental amp; Vision Insurance/li li401K Plan + Match/li liCompetitive Paid Time Off Policy/li liShort/Long Term Disability/li liFamily-owned and operated/li liAnnual Reviews/li liGenerous Annual Incentive Bonus opportunity/li /ul pstronguQualifications/u/strong/p ul liPrior experience in heavy construction equipment or agriculture equipment is preferrednbsp;/li liStrong independent work ethic but also able to work collaboratively with a team/li liExcellent customer service skills; a builder of relationships/li liClear and concise communications/li liA strong sense of urgency, focusing on time/li liComputer skills/li liValid Driver's License and clean driving record is required/li liAbility to independently lift between 50-75 pounds/li /ul pstronguResponsibilities /u/strong/p ul liProvide technical service to equipment./li liRead job orders/li liObserve and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively./li liFollow checklists to ensure all critical parts are examined./li liExamine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed./li liTest-drive vehicles to ensure that they run smoothly./li liTag all warranty parts and return them to the warranty clerk./li liAttend training classes and keep tabs on factory technical bulletins./li liDevelop and maintain positive relationships with customers to increase overall customer happiness./li liProperly complete the service and/or repairs assigned by the supervisor./li liComplete all work according to the applicable safety requirements and published procedures./li liParticipate in, and utilize to the best of one’s abilities, technical training as assigned by management./li liMaintain your designated workspace in an organized and clean manner./li liEnsure guest vehicles are returned as clean as they were before being serviced./li liShow the utmost courtesy to all guests, visitors, and dealership personnel./li liMake every effort to achieve the production objectives set by management./li liAdhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications./li liAny other duties as outlined by the Service Supervisor and, or management./li /ul pstronguPay Range:/u/strong $20.00 - $39.00/Hourly/p pWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws./p pnbsp;/p p/pdiv class="content-pay-transparency"div class="pay-input"div class="description"pPay is commensurate with the applicant's experience, as it relates to the position./p/divdiv class="title"Pay Range/divdiv class="pay-range"span$20/spanspan class="divider"mdash;/spanspan$39 USD/span/div/div/div