PARKING MANAGER - COMMERCIAL - Full-time

pstrongCompensation Range: $33.00 - $35.00 Per Hour/strong/p pspan style="text-decoration: underline;"strongAbout Us: /strong/span/p pOne of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies./p pspan style="text-decoration: underline;"strongCulture:/strong/span/p pWe have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely./p pspan style="text-decoration: underline;"strongAbout the Position: /strong/span/p pAs a parking manager, you will manage a team of parking attendants and provide guidance and support to ensure all work is performed to the highest standards. In this role, you will have the opportunity to demonstrate your leadership skills and contribute to the success of our business. You will perform various job responsibilities, including those embodied by our company core values as follows:/p pstrongAccountability/strong/p ul liManage the day-to-day operations, ensuring adherence to established procedures and standards./li liPlan personnel utilization, interview, and selection, policy compliance, training oversight, supervision, performance review, and adherence to all laws and regulations. /li liDevelop and implement operational procedures to optimize efficiency and customer service./li liOversee daily cash handling procedures and submit accurate reports of collections./li liManage and maintain parking lot equipment and facilities, including maintenance and damage control./li liRecruit, hire, train, and schedule staff./li liHold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations./li liPromote a culture of professionalism, accountability, and exceptional customer service among the team./li liAccountable for maintaining a safe environment for both employees and guests, including vehicle safety and traffic control./li liOversee the maintenance and upkeep of the facility, such as key gate arms, parking systems, booths, and signage./li liAccountable for the cleanliness and appearance of the parking area./li /ul pstrongProfitability/strong/p ul liMonitor financial performance, including revenue, expenses, and labor costs./li liImplement cost-control measures to maximize profitability while maintaining service quality./li liIdentify opportunities for revenue growth through promotions, pricing strategies, or additional services./li liAnalyze financial data and implement strategies to maximize profitability, such as optimizing staffing levels and pricing structures./li liSet and track key performance metrics related to operational efficiency, customer service, and financial performance./li liAccountable for meeting or exceeding established performance targets./li /ul pstrongExceptional Service/strong/p ul liTrain and motivate staff to provide exceptional customer service./li liAddress customer inquiries, concerns, and complaints in a professional and timely manner./li liRegularly assess service quality through feedback mechanisms and take corrective actions as needed./li liEnsure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively./li liAccountable for monitoring customer feedback and taking corrective actions to continuously improve service quality./li /ul pstrongCommunication/strong/p ul liFoster clear and open communication within the team and with other departments./li liCoordinate with property management to ensure a seamless guest experience./li liConduct regular meetings with staff to relay important information and gather input./li /ul pstrongFamily/strong/p ul liCreate a positive and supportive work environment that promotes a sense of belonging and teamwork among staff./li liEncourage a healthy work-life balance for team members./li liOffer opportunities for professional growth and development within the department./li /ul pspan style="text-decoration: underline;"strongAbout YOU:/strong/span/p pThe ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services. He/she will also possess the following experience and key attributes./p pstrongYour Qualifications:/strong/p ul liBachelor’s degree or equivalent education and experience./li liMinimum of 5 years of parking or transportation management experience./li liStrong leadership and management skills a must./li liExcellent communication and interpersonal abilities./li liPhysical ability to lift heavy items (50 lbs)./li liFinancial acumen is a plus./li /ul pstrongWhat We Can Offer You for All Your Hard Work:/strong/p ul liCompensation Range: $33.00 - $35.00 Per Hour/li liMedical, dental, vision, life insurance coverage/li liMedical, dental, vision, life insurance coverage for full-time, eligible employees./li liFlexible Spending Accounts full-time, eligible employees/li li401k/li liVacation/Sick for full-time and part-time employees/li liHoliday full-time and part-time employees/li liDiscount programs/li /ul p /p div div pemAce Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:span /spana href="mailto:Memberservices@aceparking.com" target="_blank" rel="noopener"Memberservices@aceparking.com/aspan /spandescribing the accommodation./em/p /div /div