Client Advisor - Beverly Hills

p style="text-align:inherit"/pp style="text-align:left"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.span /spanEach Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.span /spanAt the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity./pp style="text-align:inherit"/ph2bClient Advisor/bbr /Beverly Hillsbr /br /bFOR THOSE WHO SEEK EXCELLENCE/bbr /br /Join a community of dedicated professionals where excellence is both a given and a never-ending quest. Play your part in driving our collective success.br /br /bYOUR ROLE/bbr /br /To develop sales, delivering #34;one of not many#34; client experience with respect to the Maison’s spirit and heritage. Maintaining an #34;always to do better #34;mindset through curiosity and openness.br /br /bPLAYING YOUR PART/bbr /br /uDevelop Client Relationship/u/h2ulliDeliver an exceptional experience and unique in-store journey to our clients/liliAssist In the planning, support, and participation of in-store and offsite events and networking/liliConsistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available/liliConsistently achieve and ideally exceed goals/liliMaster the key moments of the sales ceremony/liliEngage with clients, note details that you gather and build genuine relationships In order to provide the most personalized experience/liliHandle negotiations and objections with ease/liliAssist and support after sales clients in accordance with Maison values./liliAct as a referent and offer recommendations that will provide an exceptional client experience/liliRemain knowledgeable on industry news and competitors/li/ulpbr /uAct as a Maison ambassador/u/pulliCommunicate with passion about the Maison, demonstrating an extensive knowledge of values, codes and history, and strong capacity to tell a story that will resonate with the customer./liliDemonstrate a broad knowledge of the Maison collections in order to promote the uniqueness of our garde-temps and adapting the approach to the customer/li/ulpbr /uDeliver daily boutique operations/u/pulliUnderstand and comply with all operational policies and procedures of the Group, Maison and boutique/liliAssist with daily operations, Including Inventory, merchandising, visuals, and other special projects as needed/li/ulpbr /bWHAT WILL MAKE YOU SUCCESSFUL? /b/pp/ppuEducation/u/pulliCollege degree preferred/li/ulpbr /uRequired Experience/u/pulli2 to 5 years of previous experience in luxury retail, service or hospitality environment/liliGeneral knowledge and or interest of timepiece movements/li/ulpbr /uTechnical Skills / Abilities/u/pulliStrong understanding of Customer Service needs and customer priorities./liliExcellent computer skills/liliSAP exposure is a plus./li/ulpbr /uPersonal Skills/u/pulliAdditional language skills are a plus/liliExcellent interpersonal and communication skills are required/liliStrong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision/liliSelf-starter with team-player approach/liliMust be available to work retail hours including nights and weekends/li/ulpbr /Vacheron Constantin celebrates 270 years as the world’s oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future. If this fires your imagination, we welcome your application. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted./pp/ppWe Offer – United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change./pp/ppAt Richemont, We Craft the Future!br /br /iExpected Salary Range: $26 - $28 hourly Salary will be determined based on relevant skills and experience./i/pp style="text-align:inherit"/pp style="text-align:left"#Richemont #WeCraftTheFuture/pp style="text-align:inherit"/p