Field Service Technician

p style="font-family:Aptos;font-size:11.0pt;margin:0in;" lang="en-GB"Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole.nbsp;/ppnbsp;/ppInstalls, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality./ph3Responsibilities/h3divulliInstalls, debugs and provides technical maintenance for ATMs, retail and other equipment within an assigned customer and / or product area./liliPerforms all incident handling, preventive maintenance, IMAC / R and customer training duties as follows: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures./liliPerforms hardware repairs on a component level./liliCleans and adjusts mechanical components./liliConfigures and installs applicable software./liliPreventive Maintenance: Performs routine checks according to documented procedures./liliRefills consumables as directed./liliIMAC/R: Installs, moves, adds, changes and removes hardware and software products./liliCustomer Training: Instructs and trains customers on usage and operation of installed hardware and software./liliAlso performs the following: Process Tasks: Receives incident briefing sand orders from the dispatch function./liliUpdates the dispatch function on all unforeseen issues./liliProvides detailed briefings on all performed activities./liliProactively informs customers about status, progress and outcomes./liliContinuous Process Improvement: Observes technical or process problems, informing manager / other relevant personnel and offering improvement recommendations./liliActively uses corporate tools and processes for knowledge sharing and information gathering./li/ulpSalary Range: $26.00-28.00. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience./ppnbsp;/pp#LI-JS3/ppnbsp;/p/divh3Qualifications/h3divbpRequired Qualifications/p/bli Education or equivalent work experience required.li Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service.li Good written and verbal communication skills.li Driver's license and driving record that satisfies DN's fleet requirements. /divh2Company/h2divbody p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanWhy should you join Diebold Nixdorf?/span/ispan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispanBrightest minds + technology and innovation + business transformationnbsp; The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability./span/ispan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispan–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status./span/ispan/span/p p class="MsoNormal" style="mso-margin-top-alt:auto; mso-margin-bottom-alt:auto"ispan** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**/span/ispan/span/p p class="MsoNormal"ispanWe are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found/span/iinbsp;a href="https://www.dieboldnixdorf.com/en-us/about-us/global-locations" target="_blank" rel="nofollow"here -/a/iia href="https://www.dieboldnixdorf.com/en-us/about-us/global-locations" target="_blank" rel="nofollow"nbsp;https://www.dieboldnixdorf.com/en-us/about-us/global-locations/a/i/p br / /body/div