Studio Guide/Front Desk Coordinator - Full-time / Part-time

divp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;" data-pasted="true"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Join the Glowbar Team:/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Skincare should be simple, effective, and fit into real lifemdash;and thatrsquo;s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, wersquo;ve grown fast, with locations across the Northeast and more on the way. Wersquo;re a people-first brand on a mission to help everyone feel confident in their skinmdash;and wersquo;re just getting started./span/ppspan style="font-family: arial, sans-serif; font-size: 14px;"br/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"About the Role:/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day. nbsp;In this role, Studio Guides stand at the front desk as the face of the studio, managing check-ins (-outs), appointment scheduling and adjustments to meet demand, and handling client communication by phone, email, and text with professionalism and care. They are also responsible for facility operations, ensuring the studio environment is clean, organized, and running smoothly. nbsp;Selling memberships is a key responsibility of the Studio Guide role, with financial incentives tied to performance. Success requires confidence in client conversations, the ability to meet and exceed sales goals, and a genuine passion for helping clients make Glowbar a part of their routine. nbsp;This is a role for someone who thrives on energy, consistency, and connection. Candidates should expect to be on their feet for extended periods while engaging with clients. Individuals who are not motivated by sales, dislike engaging with people, or struggle with punctuality will not succeed in this position./span/ppspan style="font-family: arial, sans-serif; font-size: 14px;"br/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"A Peek Into Your Day:/span/pul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"li dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Arrive before the start of each and every shift/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Working specific AM or PM shifts to cover the front desk at all times/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Check clients in and outnbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Manage the waitlistnbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Rebook clients immediately post servicenbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Manage phones , email, textnbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Manage appointments that need to be cancelled or adjustednbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Laundry , towel servicenbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Studio cleaning and organizationnbsp;/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Field marketing support inside and out of studio/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Selling memberships and packages/span/p/li/ulpspan style="font-family: arial, sans-serif; font-size: 14px;"br/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"How We Measure Success/span/pul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"li dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Membership Conversion/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Studiorsquo;s NPS/span/p/li/ulpspan style="font-family: arial, sans-serif; font-size: 14px;"br/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"If all this sounds great, these are things that are required to join:/span/pp dir="ltr" style="line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;"span style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"br/spanspan style="font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Who Wersquo;re Looking For:/span/pul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"li dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"Passion for hospitality and servicing customers/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"span style="color: rgb(0, 0, 0); background-color: transparent; f