Front Desk Supervisor - Mesa Verde NP

div class="jobColumnOne" div class="joblayouttoken rtltextaligneligible displayDTM marginTopNone marginBottomLarge marginRightNone marginLeftCustom" div class="inner fontcolor844ac0905a612756" div class="row" div class="col-xs-12 fontalign-left" h1 span class="joblayouttoken-label"Title:nbsp; /span span xml:lang="en-US" lang="en-US" itemprop="title" data-careersite-propertyid="title" class="rtltextaligneligible"Front Desk Supervisor - Mesa Verde NP /span /h1 /div /div /div /div div class="joblayouttoken rtltextaligneligible displayDTM " div class="inner fontcolor02c5d7e25d7fff23" div class="row" div class="col-xs-12 fontalign-left" span class="joblayouttoken-label"Requisition #:nbsp; /span span xml:lang="en-US" lang="en-US" data-careersite-propertyid="customfield1" class="rtltextaligneligible"624245 /span /div /div /div /div div class="joblayouttoken rtltextaligneligible displayDTM " div class="inner fontcolor02c5d7e25d7fff23" div class="row" div class="col-xs-12 fontalign-left" span class="joblayouttoken-label"Location:nbsp; /span span xml:lang="en-US" lang="en-US" data-careersite-propertyid="location" class="rtltextaligneligible" p id="job-location" xml:lang="en-US" lang="en-US" class="jobLocation job-location-inline" span class="jobGeoLocation"Mancos, CO, US, 81328 /span /p /span /div /div /div /div div class="joblayouttoken rtltextaligneligible displayDTM " div class="inner fontcolor02c5d7e25d7fff23" div class="row" div class="col-xs-12 fontalign-left" span class="joblayouttoken-label"Career Area:nbsp; /span span xml:lang="en-US" lang="en-US" data-careersite-propertyid="department" class="rtltextaligneligible"Facilities /span /div /div /div /div /div div class="jobColumnTwo" div class="joblayouttoken rtltextaligneligible displayDTM marginTopCustom " div class="inner fontcolor439b7f8a" div class="row" div class="col-xs-12 fontalign-left" span class="joblayouttoken-label"Description:nbsp; /span span xml:lang="en-US" lang="en-US" itemprop="description" data-careersite-propertyid="description" class="rtltextaligneligible" span class="jobdescription"divdivdivh2Job Description/h2 /divdivpThe Hospitality Worker Lead is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. May also be responsible for oversight or delegation of responsibilities within the guest services operation including luggage transport./p/div/divdivdivh2Compensation Data/h2 /divdivpCOMPENSATION: The Hourly rate for this position is $18.00 to $18.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting./p pnbsp;/p pBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here a title="" href="https://careers.aramark.com/benefits-compensation" target="_self"Aramark Careers - Benefits amp; Compensation/a/p pnbsp;/p pThere is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance./p/div/divdivdivh2Job Responsibilities/h2 /divdivp•nbsp;nbsp; nbsp;Schedules and assigns daily work assignments of the guest services team and oversees completion of tasksbr •nbsp;nbsp; nbsp;Trains and guides guest service staff on job duties, customer service, systems, and proceduresbr •nbsp;nbsp; nbsp;Greet and provide customer service to guests while anticipating their needsbr •nbsp;nbsp; nbsp;Responsible for performing service recovery to patients/customers who have received unsatisfactory service.br •nbsp;nbsp; nbsp;Book reservations and coordinate registrationbr •nbsp;nbsp; nbsp;Operate a register and/or software system to complete cash and credit card transactionsbr •nbsp;nbsp; nbsp;Answers phone calls and emails and deliver messages as needed.br •nbsp;nbsp; nbsp;Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.br •nbsp;nbsp; nbsp;Reconciles disputed guest charges.br •nbsp;nbsp; nbsp;Participates in Quality Assurance Programs and reviews to address areas in need of improvement./p pAt Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice./p/div/divdivdivh2Qualifications/h2 /divdivp•nbsp;nbsp; nbsp;Supervisory experience in a related role preferredbr •nbsp;nbsp; nbsp;Previous guest services experience required.br •nbsp;nbsp; nbsp;High school diploma or equivalent required.br •nbsp;nbsp; nbsp;Demonstrates excellent customer service skillsbr •nbsp;nbsp; nbsp;Demonstrates interpersonal and communication skills, both verbal and writtenbr •nbsp;nbsp; nbsp;Demonstrate organization skills, accuracy, and attention to detail/p pThis role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)./p/div/divdivdivh2Education/h2 /divdiv/div/divdivdivh2About Aramark/h2 /divdivpbOur Mission/b/p pRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet./p pAt Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. /p pbAbout Aramark/b/p pThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -nbsp;a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here atnbsp;a href="http://www.aramarkcareers.com"http://www.aramarkcareers.com/anbsp;or connect with us onnbsp;a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FAramarkCareersamp;data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295643289%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000amp;sdata=FStKmW3AoNZb2vJnR%2FQQ65UlkGbWjN%2B0YzJ0Pl3Vpcs%3Damp;reserved=0"Facebook/a,nbsp;a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Finstagram.com%2Faramarkcareersamp;data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000amp;sdata=kdMgnbALw10003oI5eCv3mUef0FKb%2BAuVM38jJD%2BTEM%3Damp;reserved=0"Instagram/anbsp;andnbsp;a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Faramarkcareersamp;data=04%7C01%7CZubarev-Roman%40aramark.com%7Cd95531f1958f4c8be92608d930cd3bed%7Cb1519f0f2dbf4e21bf34a686ce97588a%7C0%7C0%7C637594480295653284%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000amp;sdata=aDi0EMVcAG61WwWR7WpIUFcvNiqtIRl5d8p%2BKAdrL2c%3Damp;reserved=0"Twitter/a./p/div/div/div /span /span /div /div /div /div div class="customPlugin customPlugin-7d6c338c1d66cbeb displayDTM" div class="inner" /div /div div class="customPlugin customPlugin-1be22e748c517c47 displayDTM" div class="inner"img src="https://click.appcast.io/successfactors-te8/a31.png?ent=8amp;e=6877amp;t=1536172027242" width="1px" height="1px" /div /div div class="customPlugin customPlugin-5f9417d33ca1836e displayDTM" div class="inner"img src="https://click.appcast.io/successfactors-te8/a31.png?ent=8amp;e=9957amp;t=1583181797812" width="1px" height="1px" /div /div div class="customPlugin customPlugin-e3cf9ad05eece274 displayDTM" div class="inner"img src="https://click.appcast.io/successfactors-te8/a31.png?ent=8amp;e=9264amp;t=1571169411922" width="1px" height="1px" /div /div /div p class="job-location" span class="jobmarkets" brstrongNearest Major Market: /strongColorado /span /p