Relief Manager

hr h3strongApply Today to Become an Employee Owner at PAQ, Inc./Food 4 Less/Rancho San Miguel Markets and Gain Access to Some of the Best Benefits in the Industry!/strong/h3 pWork to earn FREE MONEY for your retirement and elect Medical, Dental, and Vision Benefit Packages for as little as span style="text-decoration: underline;"$20 per paycheck for yourself/span and span style="text-decoration: underline;"span style="color: #000000; text-decoration: underline;"$64 per paycheck for you and your family!/span/span/p pPAQ, Inc. is a 100% Employee-Owned Company consisting of 25 retail grocery stores throughout the Central Valley and Central Coast of California. Seventeen of our stores are price-impact, warehouse format under the Food 4 Less banner, and Eight are Hispanic format under the Rancho San Miguel Market banner. At PAQ, Inc., our Employee Owners are the building blocks of a strong futuremdash;come build with us!/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Job Summary:/span/strong/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"The Relief Manager supervises and coordinates the activities of employees in the checkout area. This role involves ensuring smooth operations of the Front End, supervising Combo Clerks, and contributing to a positive shopping experience for customers./span/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Essential Functions of the Position:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Utilize knowledge of store layout and products to assist customers with inquiries and problem-solving./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Manage Combo Clerks by assigning duties, scheduling breaks, and providing training as needed./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Count out cashiers at the beginning and end of each shift./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Assist in processing all transactions, including cash, checks, coupons, and electronic payments (debit, credit, gift cards, EFS, EBT, and WIC)./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Provide override and register error assistance to Combo Clerks./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Examine and address returned merchandise./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Comply with California Department of Alcoholic Beverage Control and Bureau of Alcohol, Tobacco, Firearms, and Explosives regulations, such as selling alcohol only during appropriate hours, not selling to visibly intoxicated persons, and adequately checking IDs to prevent sales to minors./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Supervise self-checkout (SCO) stations, ensuring customer accuracy in scanning items, processing payments, and troubleshooting as needed./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Maintain up-to-date knowledge of ongoing promotions and store policies to provide accurate information to customers./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Report potentially unsafe conditions and suspicious activities to ensure a safe store environment./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Ensure a favorable department image by maintaining a clean, attractive, and friendly department./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Perform Combo Clerk or other duties as assigned./span/li /ul p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Knowledge:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Knowledge of store policies, procedures, and safety regulations./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Familiarity with handling cash and payment transactions./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Understanding of customer service best practices and strategies to enhance customer engagement./span/li /ul p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Skills:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Strong communication skills to interact effectively with customers and team members./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Excellent problem-solving and conflict-resolution skills./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Ability to operate POS systems and other cashier equipment./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Attention to detail to ensure accuracy in transactions and handling of cash./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Basic computer skills for operating the POS system./span/li /ul p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Abilities:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Aptitude for making informed decisions quickly, often in high-pressure environments./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Ability to manage and motivate a team effectively./span/li /ul p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Physical Requirements:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Stand and walk for extended periods, typically 8-hour shifts./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Exhibit manual dexterity for handling money and operating POS systems, including 10-key adding machines and self-checkout (SCO) systems./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Maintain clear communication with customers and team members./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Move quickly and efficiently to assist customers and manage workload./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Utilize cash handling tools, including counterfeit bill detection pens and equipment./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Maintain physical stamina to work in a fast-paced environment./span/li /ul p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Work Conditions:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Environment: Indoor, climate-controlled, with adequate lighting and ventilation./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Primary Work Stations: Check stand POS, SCO, and count room, with occasional assistance needed throughout the store./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Exposure: May be exposed to moving mechanical parts and cleaning chemicals./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Interaction: Constant interaction with customers and team members in a fast-paced retail environment./span/li /ul p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="margin: 0in; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"strongspan style="font-size: 12.0pt; font-family: Arial, sans-serif;"Minimum Qualifications:/span/strong/p ul style="margin-bottom: 0in; margin-top: 0px;" li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-size: 12.0pt; font-family: Arial, sans-serif;"Education: High school diploma or equivalent./span/li li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-famil