Sr. Customer Service Associate (HELE Bayfront | Full-Time) (Hilo, HI, US, 96720)

p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif"HELE/span/strongspan style="font-size:12.0pt;font-family:Arial, sans-serif" /spanspan style="font-size:12.0pt;font-family:Arial, sans-serif"Senior Customer Service Associate/span/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"stronguspan style="font-size:12.0pt;font-family:Arial, sans-serif" /span/u/strong/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif"Salary Range: $18.65 - $22.65 Hourly/span/strong/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"emspan style="font-size:12.0pt;font-family:Arial, sans-serif"$3.00 shift differential eligibility /span/em/p p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif"stronguspan style="font-family:Arial, sans-serif"Work Location: 434 Kamehameha Ave, Hilo, HI 96720/span/u/strong/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif" /span/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif"The Opportunity:/span/strong/p pHowzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue. /p pThis position, in one of our HELE convenience stores, is a great place to set out on a career path. Our retail vision is Super Fast, Crazy Clean, Always Kind. We seek to provide both fuel, food and other conveniences to our local Hawaiian community. We welcome and encourage collaborative innovation from our employees, and you'll become part of a team that embodies heart, integrity, creativity, and respect.  /p pstrongspan style="font-size:12.0pt;font-family:Arial, sans-serif"Primary Job Responsibilities:/span/strong/p ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc" li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Aptos, sans-serif" div /div /li /ul ul style="margin-top:0.0in;margin-bottom:0.0in" li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Accurately ring up all sales on POS system, complies with all cash handling procedures including other payment types for products sold/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Responsible for all cash and other forms of tender, (i.e coupons)/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Comply with company policies and store procedures, including all safety and environmental policies and procedures/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Responsible for receiving, stocking and organizing merchandise/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Assist in maintaining proper inventory levels and shift audits/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job-related meeting/trainings as needed/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned/span/li /ul p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif" /p p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif"emspan style="font-family:Arial, sans-serif"Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs./span/em/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif"Physical Demands:/span/strong/p ul style="margin-top:0.0in;margin-bottom:0.0in" li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to stand and/or walk for an entire shift/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations/span/li li style="margin:0.0in 0.0in 0.0in 31.6667px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies)/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Frequent squatting and kneeling required for obtaining and/or replenishing items/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck)/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Sometimes required to lift in excess of stated conditions up to 50 pounds/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to climb a ladder to store or retrieve materials and/or place or remove signs/span/li /ul p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"emspan style="font-size:12.0pt;font-family:Arial, sans-serif"Note:strong /strongThere may be exposure to gas fumes and solvents, and occasional noise./span/em/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif"Qualifications:/span/strong/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"To/spanspan style="font-size:12.0pt;font-family:Arial, sans-serif" meet the basic qualifications for this role you will be strongat least 21 years of age or older /strongand span class="normaltextrun"have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship./span/span/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif" span class="normaltextrun"Additional qualifications include: /span/span/p ul style="margin-top:0.0in;margin-bottom:0.0in" li style="margin:0.0in 0.0in 0.0in 32.0px;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif"span style="font-family:Arial, sans-serif"Valid driver’s license required/span/li /ul ul style="margin-top:0.0in;margin-bottom:0.0in" li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"High School Diploma or GED preferred/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Experience in retail sales and handling cash preferred/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Perform basic math accurately/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to communicate in English (orally and in writing), including proficient telephone communication skills/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to work various shifts as scheduled, and arrive on time/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to work with equipment, tools and materials as required/span/li li style="margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"span style="font-size:12.0pt;font-family:Arial, sans-serif"Ability to perform essential duties and work in the conditions as described/span/li /ul p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif" /span/strong/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"strongspan style="font-size:12.0pt;font-family:Arial, sans-serif"Benefits/span/strong/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif"uspan style="font-size:12.0pt;font-family:Arial, sans-serif;background-color:white"Full-time/span/uspan style="font-size:12.0pt;font-family:Arial, sans-serif;background-color:white" employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/ADamp;D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of service. Employees have seven paid holidays throughout the calendar year./span/p p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Aptos, sans-serif" /p p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif"strongspan style="font-family:Arial, sans-seri