Restaurant Supervisor Lead (Milwaukie, OR, US, 97267)

p /p pspan style="font-family:Barlow;font-size:14.0pt"At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do. /span/p p /p pspan style="font-family:Barlow;font-size:14.0pt"Working for MOD is more than making pizza - We call it Spreading MODness, where emeach /empizza powers possibilities! /span/p p /p pspan style="font-size:14.0pt"strongspan style="font-family:Barlow"Compensation: $23.41/hour /span/strongspan style="font-family:Barlow"when combining hourly wage of/spanstrongspan style="font-family:Barlow" $18.95 /span/strongspan style="font-family:Barlow"and average tips of/spanstrongspan style="font-family:Barlow" $4.46/hour /span/strongspan style="font-family:Barlow"earned at this location! /span/span/p p /p pspan style="font-family:Barlow;font-size:14.0pt"strongBenefits/strong: /span/p ul li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"Medical, dental and vision insurance/span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"Week of paid vacation/span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"Paid Sick Time /span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"401(k) retirement /span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"FREE pizza, salad, and beverages /span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"Pet insurance /span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"Discounted gym membership /span/li li style="font-size:14.0pt"span style="font-family:Barlow;font-size:14.0pt"Free counseling sessions /span/li /uldivdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:12.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bSummary/b/H2 /divdivp style="margin-bottom:11.0px"span style="font-size:11.0pt"spanspan style="font-family:Barlow"span style="font-size:12.0pt"The Restaurant Supervisor Lead is the second in command on the store leadership team/span. You lead, coach and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations skill side by side with the General Manager.  /span/span/span/p p style="margin-bottom:11.0px"span style="font-size:11.0pt"spanspan style="font-family:Barlow"You set the tone for team, showing how to embrace our customers as guests welcoming the pineapple adventurers, gluten-friendly cravers, and the sauceless rebels. You will model the idea that together our restaurants create an experience that makes sure everyone belongs. /span/span/span/p p style="margin-bottom:11.0px"span style="font-size:11.0pt"spanspan style="font-family:Barlow"Over 70% of MOD Leaders are promoted internally. Everyone belongs includes creating a place where our team find value in their work. Where their efforts get them to where they want to be. MOD can be your long-term career home or a bridge between two points. /span/span/span/p p style="margin-bottom:11.0px"span style="font-size:11.0pt"spanspan style="font-family:Barlow"Because at MOD; ALL PIZZAS ARE WELCOME!/span/span/span/p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:12.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bKey Responsibilities/b/H2 /divdivul lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"Set and sustain the tone of the shift, keeping the energy high. /span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"Create positive vibes and a welcoming atmosphere for both Squad Crew and customers /span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"Keyholder cash handling responsibilities/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Manage shift duties checklists and address/escalate any equipment malfunctions/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Focus on the growth and well-being of the Squad and celebrate wins/span/span/span/span/span/li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:12.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bRequired Qualifications/b/H2 /divdivul lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Minimum of 1 year of customer service or restaurant experience/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Must be at least 18 years old/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Previous experience coaching, teaching and inspiring others/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner/span/span/span/span/span/li lispan style="font-size:11.0pt"spanspanspan style="font-family:Barlow"span style="font-size:12.0pt"Customer service skills and a proven ability to remain calm and focused/span/span/span/span/span/li /ul /div/div/divp /p pspan style="font-family:Barlow;font-size:14.0pt"span style="font-family:Barlow"At our table, everyone has a place. MOD is what you make it - be individual, be you! /span/span/p p /p pstrongspan style="font-family:Barlow;font-size:14.0pt"span style="font-family:Barlow"Apply today to join our people vibe! /span/span/strong/p p /p p /p pspan style="font-family:Barlow;font-size:10.0pt"span style="font-family:Barlow"MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact applicantADA@modpizza.com. /span/span/p p /p pspan style="font-family:Barlow;font-size:10.0pt"span style="font-family:Barlow"This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD’s values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization./span/span/p