Guest Services Representative - Part Time

ul class="postingsList" id="p1558_"table class="title" style="padding: 0px; width:99.2%"tbodytrtd id="wrapword" style="width: 950px; padding: 5px;"Guest Services Representative - Part Time/tdtd style="width: 275px;"span class="title2" style="float:right;text-align:right;margin-top: 8px;margin-right: 6px;" JobID: 1558 input type="button" value=" Apply " onclick="applyFor('1558','Administration','')" class="screenOnly ApplyButton"/span/td/tr/tbody/tablediv style="position:relative;"lispan class="label"Position Type:/spanbrnbsp;nbsp;span class="normal"Administration/spanbrbr/lilispan class="label"Date Posted:/spanbrnbsp;nbsp;span class="normal"2/5/2026/spanbrbr/lilispan class="label"Location:/spanbrnbsp;nbsp;span class="normal"Lake Bluff Recreation Center/spanbrbr/lispannbsp;nbsp;/spanspan class="label"Additional Information: nbsp;/spanspan class="normal"a href="javascript:void(toggle_block('DescriptionText1558_'))"uShow/Hide/u/a/spanbrspan id="DescriptionText1558_" style="border: 1px solid black; padding:5px; display:none; opacity:.8;"span class="normal"pstronguPOSITION HOURS AND PAY/u/strongbrThis is a part-time, year-round position averaging 10-25 hours per week.nbsp;brPay is $16.00/hour for Day and Evening Shifts. The Opener Shift Position at 5am will receive $.50 more per hour for the opener shift.nbsp;brbrstronguPOSITION SUMMARY/u/strongbrThis position is responsible for providing outstanding customer service at our front desk greeting and assisting guests; a positive attitude and willingness to take on new assignments while demonstrating organizational and friendly, welcoming communication skills; the ability to move quickly between tasks if needed, and to work with minimal supervision and the ability to demonstrate initiative in assignments.nbsp;This position is one of the first impressions our guests have of our organization and plays an important part in our success!brnbsp;brstronguESSENTIAL DUTIES/u/strong/pulli data-list-item-id="ecba268f1e07635e12f82aa082e7325fb"Greet guests as they come in and leave the facility, respond to inquiries and direct in-person and telephone callers to the proper parties/lili data-list-item-id="e805aa1af84a66d5718efb1a63fa2d2b9"Process program, fitness memberships, group exercise, and personal training registrations that includes acceptance of payment for program costs/lili data-list-item-id="eb0bb12206a28226f7e3888aea404a4da"Answer phones, e-mails and all guest questions in a courteous, respectful manner/lili data-list-item-id="ee29d0c7ec3b567c25c9f81cb2ab7b99b"Maintain annbsp;approachable appearance and be friendly with members and guests/lili data-list-item-id="e65ed786b93cfb5048a8537c97a60517a"Follow all procedures related to the Guest Services/lili data-list-item-id="edaaf9c349ff269fe29799cd463a0fbbc"Schedule and coordinate facility bookings and contracts/lili data-list-item-id="ef8f3bc8f0689a151d6fefd2fc08a918c"Process membership applications,nbsp;renewals and cancelations/lili data-list-item-id="e516b9d803b5ffc761ce9b22fb9279a6b"Maintain and organize vending machine supplies/lili data-list-item-id="eef07f1e06c1f89f154cbc2abac1f2772"Distribute Park District mail daily/lili data-list-item-id="efa3907a8c16b01187dec001987e1ea20"Use and maintain office equipment such as a fax machine, laminator, copier, and computer/lili data-list-item-id="ecb1f62e36ebf74d92495f0d57490fe6b"Print membership cards/lili data-list-item-id="ef1c199233be764135ce13021bcacab9b"Coordinate copying/folding/distribution of program mailings/lili data-list-item-id="e14cff01fc30a6fbd6fb6749d4a82746a"Other duties as assigned/li/ulpbrstronguSKILLS/QUALIFICATIONS/u/strongbrHigh school graduate, some office or administrative experience preferred, friendly and outgoing personality; the first person to greet guests. Must be able to handle concerns, complaints and/or compliments in a professional and respectful manner and any combination of training and experience that provides the following knowledge, abilities and skills:/pulli data-list-item-id="ededa43fd1fb96bcd66f0475a921e1ccd"Should be able to use MS Office programs (Word, Excel, publisher, PowerPoint) or able to learn to use the computer software required in this position./lili data-list-item-id="effdeb864995f5a987b5e49198476d65a"Outstanding communication skills with the ability to work well with team members and guests/lili data-list-item-id="ecb1cea73c68d642f81f90d6a7f9761b4"Bilingual, English/Spanish a plus, not a must/lili data-list-item-id="e0302c08af39633b9eae0b5768fa35a57"Capable of communicating and working effectively with the public and all levels of Park District staff/lili data-list-item-id="effa44ca9078adfd87056dba3c538f3ad"Able to maintain self-control and composure in difficult situations/lili data-list-item-id="e03f30c7eaf20f30544a66fd955c8e576"Ability to accept constructive criticism and or/supervision/lili data-list-item-id="ebd7007d061b4573533977e84056d8753"Ability to be flexible and adapt to new situations/lili data-list-item-id="eebead2190674703249736af8b487a3ec"Should possess enthusiasm and drive with a desire to accomplish goals and objectives/lili data-list-item-id="ebd9f873644d95bd8b0dcd382831bb60b"Should be able to work in a team atmosphere as well as independently/li/ulpbrstronguSUPERVISION/u/strongbrUnder the direction of the Guest Services Manager, the individual must be self-motivated and capable of initiating and developing tasks on a regular basis. The individual will perform projects as assigned by the Manager. Guidance is provided through departmental policies, Park District operating practices and procedures, and other resources as applicable to the specific project assigned. Work is evaluated at least annually, with respect to problem-solving ability, customer service, research and analytical skills, written and verbal communication skills, and performance in accordance with this classification standard.brnbsp;brbrstronguPHYSICAL DEMANDS/u/strongbrThis is considered a sedentary position exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, or pull, or otherwise move objects.nbsp; Sedentary work involves sitting most of the time, but may involve walking, standing or stair climbing for brief periods of time.nbsp; Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.nbsp; The employee is subject to inside environmental conditions which provides for protection from weather conditions but not necessarily from temperature changes.nbsp; Employee may be exposed to noise distractions from customers or fitness equipment.brnbsp;brbrbrnbsp;/p/spanbrimg src="https://www.applitrack.com/clear.gif" height="8"br/spanbrdiv class="label" align="right" style="position:absolute; top:0%;right:1%;"span class="s"div class="addthis_toolbox addthis_default_style "a class="addthis_button_preferred_1"/aa class="addthis_button_preferred_2"/aa class="addthis_button_preferred_3"/aa class="addthis_button_compact"/aa class="addthis_counter addthis_bubble_style"/a/divscript type="text/javascript" src="https://s7.addthis.com/js/250/addthis_widget.js#pubid=ra-4dfeb954767d3dc8"/scriptbra href="javascript:updateEmailLinkFromCurrentWindowLocation(quot;mailto:?subject=Job Postingamp;body=quot;,quot;I thought you would be interested in an employment opportunity I found at Lake Bluff Park District. The position is Guest Services Representative - Part Time. Please click the link below for more information about this vacancy.quot;,quot;ApplitrackHardcodedURL?1=1amp;AppliTrackJobId=1558amp;AppliTrackLayoutMode=detailamp;AppliTrackViewPosting=1quot;)"span style="color:#4c4c4c;font-size:.9em;font-weight:normal;"Email To A Friend/span/abra href="javascript:updateHrefFromCurrentWindowLocation(quot;ApplitrackHardcodedURL?1=1amp;AppliTrackJobId=1558amp;AppliTrackLayoutMode=detailamp;AppliTrackViewPosting=1quot; , true, false, true)"span style="color:#4c4c4c;font-size:.9em;font-weight:normal;"Print Version/span /abr/span/divbr/div/ul