Health Information Specialist I

div class="content-intro"pDatavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format./p pOur platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.nbsp;/p pBy joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare./p/divpnbsp;/p pThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations./p pnbsp;/p pPosition Highlightsnbsp;/p pnbsp;- Hybrid in St. Helena, CA/p pnbsp;- Full-time, Mo-Fri 8:00 am-4:30pm/p pnbsp;- processing medical records requestsnbsp;/p pnbsp;- Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance/p p- Tremendous growth opportunities both locally and nationwide nbsp;/p pWhat We’re Looking For/p pnbsp;- Strong customer service and clerical skillsnbsp;/p pnbsp;- Proficient in Microsoft Office, including Word and Excel/p p- Comfortable working in a high-volume production environment/p p- Medical office experience preferred/p p- Willingness to learn and grownbsp;within Datavant/p pbrbr/p pstrongYou will:/strong/p ul liReceive and process requests for patient health information in accordance with Company and Facility policies and procedures./li liMaintain confidentiality and security with all privileged information./li liMaintain working knowledge of Company and facility software./li liAdhere to the Company's and Customer facilities Code of Conduct and policies./li liInform manager of work, site difficulties, and/or fluctuating volumes./li liAssist with additional work duties or responsibilities as evident or required./li liConsistent application of medical privacy regulations to guard against unauthorized disclosure./li liResponsible for managing patient health records./li liResponsible for safeguarding patient records and ensuring compliance with HIPAA standards./li liPrepares new patient charts, gathering documents and information from paper sources and/or electronic health record./li liEnsures medical records are assembled in standard order and are accurate and complete./li liCreates digital images of paperwork to be stored in the electronic medical record./li liResponds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately./li liAnswering of inbound/outbound calls./li liMay assist with patient walk-ins./li liMay assist with administrative duties such as handling faxes, opening mail, and data entry./li liMust meet productivity expectations as outlined at specific site./li liMay schedules pick-ups./li liOther duties as assigned./li /ul pnbsp;/p pstrongWhat you will bring to the table:nbsp;/strong/p ul liHigh School Diploma or GED./li liAbility to commute between locations as needed./li liAble to work overtime during peak seasons when required./li liBasic computer proficiency./li liComfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis./li liProfessional verbal and written communication skills in the English language./li liDetail and quality oriented as it relates to accurate and compliant information for medical records./li liStrong data entry skills./li liMust be able to work with minimum supervision responding to changing priorities and role needs./li liAbility to organize and manage multiple tasks./li liAble to respond to requests in a fast-paced environment./li /ul pstrongBonus points if:/strong/p ul li ul liExperience in a healthcare environment./li liPrevious production/metric-based work experience./li liIn-person customer service experience./li liAbility to build relationships with on-site clients and customers./li liComfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders./li /ul /li /ul pnbsp;/p pnbsp;/p pnbsp;/pdiv class="content-pay-transparency"div class="pay-input"div class="description"pspan data-sheets-root="1"Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.nbsp;/span/p/divdiv class="title"The estimated base pay range per hour for this role is:/divdiv class="pay-range"span$16.90/spanspan class="divider"mdash;/spanspan$21 USD/span/div/div/divdiv class="content-conclusion"pspan data-sheets-root="1"To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. brbrThis job is not eligible for employment sponsorship.brbrDatavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.nbsp;To learn more about our commitment, please review our EEO Commitment Statement a href="https://www.datavant.com/eeo-commitment-statement"here/a. a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" target="_blank"Know Your Rights/a, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.nbsp;brbrAt the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.brbrDatavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request itnbsp;a class="c-link c-link--underline" href="https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029amp;layoutId=248697000248795462" target="_blank" data-stringify-link="https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029amp;layoutId=248697000248795462" data-sk="tooltip_parent"here,/a by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it a href="https://app.tango.us/app/workflow/Greenhouse--Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e" target="_blank"here/a. Requests for reasonable accommodations will be reviewed on a case-by-case basis.br/span/p div div data-message-author-role="assistant" data-message-id="330be0c7-8f79-47eb-acad-d048cf59df65" data-message-model-slug="gpt-4o-mini" div div pFor more information about how we collect and use your data, please review our a href="https://www.datavant.com/privacy-policy" target="_new"Privacy Policy/a./p /div /div /div /div pspan data-sheets-root="1"nbsp;/span/p/div