Passenger Assistant Servc - CMH Airport - Part-time

p /p p /p pstrongGUIDING EVERY JOURNEY WITH CARE AND COMFORT - PASSENGER ASSISTANT WANTED!/strong/p pspan /span/p pThe Passenger Assistant provides personalized support to passengers, especially those with special needs or mobility challenges, by assisting with check-in, security, boarding, and navigation through the airport, while delivering empathetic and efficient customer service./p pspan /span/p pspan /span/p pspanstrongWHY WORK FOR PRIMEFLIGHT?/strong/span/p pspan /span/p ul liEnjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more em(*part-time benefits may vary)/em/li liWe are committed to being a leading provider of commercial services within the aviation industry/li liOur teams focus on maintaining a positive working environment and treating all team members with respect/li liWith more than 200 locations across the world, we offer opportunities for career progression/li liEnjoy a competitive pay scale/li /ul p /p pspan /span/p pstrongSUMMARY OVERVIEW/strong/p pspan /span/p pThe Passenger Assistant is dedicated to offering personal assistance and support to passengers, particularly those with special needs, ensuring a smooth and comfortable airport experience. This position involves assisting passengers with check-in, security processes, boarding, and disembarking, and providing general guidance and information about airport facilities. You will also assist passengers with mobility issues, including those needing wheelchair services, and ensure they reach their gates or connecting flights on time. Additionally, the role requires a strong focus on customer service, addressing passengers' inquiries and concerns with empathy and efficiency. /p pspan /span/p p /p pspan /span/p pstrongRESPONSIBILITIES/strong/p pspan /span/p ul liProvide assistance to passengers throughout the airport, including check-in, boarding, and arrival areas /li liAssist passengers with mobility issues, including the use of wheelchairs and other aids /li liGuide passengers through security checkpoints and customs areas /li liOffer information and directions regarding airport facilities, gates, and services /li liHelp with luggage handling and transportation within the airport /li liAccommodate passengers with special needs, ensuring a comfortable and safe experience /li liRespond to passenger inquiries and provide timely and accurate information /li liAssist in managing queues and crowd control in busy areas /li liFacilitate the boarding process by helping passengers onto and off the aircraft /li liCollaborate with airline staff to ensure passenger needs are met /li liMaintain a friendly and professional demeanor at all times /li liStay informed about flight schedules, delays, and gate changes /li liProvide support during emergency situations in accordance with airport protocols /li liEnsure compliance with all airport security measures and regulations /li liExemplify PrimeFlight customer service and safety standards/li liPerform any additional duties as assigned by management/li /ul pspan /span/p p /p pspan /span/p pstrongQUALIFICATIONS/strong/p pspan /span/p ul li18 years of age or older/li liEligible to work in the United States/li liCommunicate effectively in English (reading, writing, speaking)/li liPhysical ability to assist passengers, including pushing wheelchairs and handling luggage /li liFamiliarity with airport operations and procedures /li liAbility to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices/li lispan /spanEffectively communicate with colleagues and clients, both in-person and through electronic means/li liPass a background check and drug screen/li lispan /spanspanEligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)/span/li liAirlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays/li /ul pspan /span/p p /p pspan /span/p pTo perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements./p pspan /span/p p /p pspan /span/p pstrongPHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:/strong/p pspan /span/p ul liAbility to lift up to 70 pounds/li liProlonged standing and walking in an indoor/outdoor environment as applicable/li liMay need to reach with arms and grasp with hands/li lispan /spanspanMay need to push, pull/span/li lispan /spanspanMay need to crawl and crouch, at times, in confined tight spaces/span/li lispan /spanspanMay need to bend, stretch, squat, kneel/span/li liExposure to moderate and at times high noise levels/li liBe able to hear and respond to the spoken voice and to audible alarms/li liTasks may involve repetitive motions of the arms, wrists, hands and/or fingers/li lispanSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial /spanspanrelationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) /spanspan /span/li /ul pspan /span/p p /p pspan /span/p pstrongThe pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience./strong/p pspan /span/p pstrong /strong/p pspan /span/p pstrongPrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws./strong/p pspan /span/p pstrongSMS/Text Communications/strong/p pspan /span/p pBy providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent./p pspan /span/p pstrong /strong/p pspan /span/p