Front Desk Agent (NC, Concord) - Full-time

p style="margin-left:0in; margin-right:0in"strongWe are seeking a Front Desk Agent to join our Team with a starting Wage up to $13.00 to $14.00 per hour, depending on experience!/strong/p p style="margin-left:0in; margin-right:0in"When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!/p ul liHealth insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))/li liDental/li liVision/li liCompetitive Pay/li liEmployer Paid Life Insurance/li liPTO/li li401K with Employer Match/li liCareer Growth Opportunities/li /ul p style="margin-left:0in; margin-right:0in"HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work./p p style="margin-left:0in; margin-right:0in"strongSpecific Requirements:/strong/p ul liWelcome guests with friendly greeting and smile while performing all guest related services./li liHandle reservations request; check guests in/out; handle guest accounting and cashier functions./li liMake, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales/li liMaintain confidentiality of guest information and pertinent hotel data./li liCommunicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms./li liWork with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance./li liPerforms all other duties as assigned./li /ul p style="margin-left:0in; margin-right:0in"strongExperience:/strong/p ul liHigh school diploma preferred or equivalent experience/li li1 year in previous customer service position./li liMust have basic office skills (math, cash handling, computer skills, etc.)/li liBasic English communication (verbal and written) skills required./li /ul pINDFD/p