Service Advisor - Courtesy Toyota of Brandon

div div div p style="text-align: justify; background-color: #ffffff; box-sizing: border-box;"strong style="text-align: left; background-color: transparent; color: #242424; font-family: Calibri, sans-serif;"span style="font-size: 18px;"About Asbury/span/strong/p p style="text-align: justify; background-color: #ffffff; box-sizing: border-box;"span style="color: #0d0d0d; font-size: 18px;"span style="font-family: Calibri, sans-serif;"Courtesy is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D/spanspan style="font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border: 0px; margin: 0px; padding: 0px; vertical-align: baseline;"RIVE/spanspan style="font-family: Calibri, sans-serif;"nbsp;/spanspan style="font-family: Calibri, sans-serif;"values, focuses on the vision of becoming the/spanspan style="font-family: Calibri, sans-serif;"nbsp;/spanstrong style="font-family: Calibri, sans-serif;"emMost Guest Centric Automotive Retailer/em.nbsp;/strongspan style="font-family: Calibri, sans-serif;"At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as/spanspan style="font-family: Calibri, sans-serif;"nbsp;/spanspan style="font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; border: 0px; margin: 0px; padding: 0px; vertical-align: baseline;"o/spanspan style="font-family: Calibri, sans-serif;"ne of the best places to work by both Newsweek and US News amp; /spanspan style="font-family: Calibri, sans-serif;"World report./spannbsp;/span/p /div div style="text-align: justify;"nbsp;/div div style="text-align: justify;"nbsp;/div span style="white-space-collapse: collapse;"nbsp;/span/div /div p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongspan style="color: #ba372a;"span style="color: #333333;"Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a strongService Advisor-Courtesy Toyota /strong, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused strongService Advisornbsp;/strongwho will help us redefine the car-buying experience.nbsp;/span/span/strong/span/p p style="margin-bottom: 0.0001pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"The Service Advisor is the face of the dealership for service customers. It is the Service Advisorrsquo;s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturerrsquo;s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention./span/p ul li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Greet customers in a timely, friendly manner and obtain pertinent vehicle information/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Actively promote and build rapport with the customer/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Advise customers on the carenbsp;and the value of maintaining their vehicles in accordance with manufacturersrsquo; specifications/span/li li style="margin-right: -4.5pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Generate and provide customer with a complete and accurate estimate of repair/span/li li style="margin-right: -4.5pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Establish and communicate completion time of repair with customer and technician/span/li li style="margin-right: -4.5pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Answer incoming service callsnbsp;/span/li li style="margin-right: -4.5pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Maintain and schedule service appointmentsnbsp;/span/li li style="margin-right: -4.5pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)/span/li li style="margin-right: -4.5pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Strictly follow the manufacturerrsquo;s warranty guidelines and procedures/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property/span/li li style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Must be able to manage in a fast paced work environment with limited supervision/span/li li style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Must have great customer service, phone and computer skillsnbsp;/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongspan style="color: black;"Previous automotive Service Advisor experience heavily preferred/span/strong/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; color: black; font-family: arial, helvetica, sans-serif;"Must be a minimumnbsp;of eighteen years of age/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; color: black; font-family: arial, helvetica, sans-serif;"Must have a valid driver's licensestrongnbsp;/strong/span/li li style="margin-bottom: 0.0001pt; font-family: arial, helvetica, sans-serif; font-size: 12pt;"span style="font-size: 12pt; color: black; font-family: arial, helvetica, sans-serif;"Must be able to pass pre-employment screening (background amp; drug test)/span/li /ul p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"nbsp;/p p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongspan style="color: #ba372a;"Company Benefits:/span/strong/span/p p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongPay and Recognition:nbsp;/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Paid holidays amp; paid time offnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Paid trainingnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Stock Awards(select management and front-line team memberrsquo;s eligible/span/li /ul p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongInsurance / Retirement:nbsp;/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Up to 12 weeks paid pregnancy leave (disability leave)nbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Paid Parental Leavenbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Health savingsnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Flex spending accounts (tax free)nbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Short-term and Long-term disability plansnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Life Insurance (Whole Life and Term)nbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"401k with company matchstrong /strong/span/li /ul p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongLearning, Tuition Assistance and Career Development:nbsp;/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Digital career path tool to assist with career developmentnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Continuous training through Asbury's Internal Learning Management Systemstrongnbsp;/strong/span/li /ul p style="line-height: normal; margin: 0in 0in 8pt; font-size: 11pt; font-family: Calibri, sans-serif;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"strongProfessional growth and development opportunities Additional advantages:nbsp;/strong/span/p ul style="margin-bottom: 0in; margin-top: 0px;" type="disc" li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Student loan relief resourcesnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Employee assistance programnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Employee discounts on parts and service repairsnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Scholarship awardsnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;"span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"Opportunities to join our community service initiatives, which includes paid volunteer hoursnbsp;/span/li li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 12pt; fo