Systems Engineer III - IS Service Delivery - Full-time

tabletbodytr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Position Details/font/td/trtrtdpfont color="#51534a"b style="font-size:1.6rem"br //b/font/pp/ppspan style="font-size:12pt;color:#002060"Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits./span/ppspan style="font-size:12pt;color:#002060" /spanLakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you#39;re starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally./pp /ppspan style="font-size:12pt;color:#002060" /span/pp/ppfont color="#51534a"b style="font-size:1.6rem"br //b/font/ppfont color="#51534a"b style="font-size:1.6rem"br //b/font/ppfont color="#51534a"b style="font-size:1.6rem"br //b/font/ppfont color="#51534a"b style="font-size:1.6rem"/b/font/pfont color="#51534a" b style="font-size:1.6rem" Work Hours per Biweekly Pay Period:  /b0.00br / b style="font-size:1.6rem"Shift/b: Full time days 8am-5pm onsitebr / b style="font-size:1.6rem"Location/b: 1324 Lakeland Hills Blvd Lakeland, FL  br / b style="font-size:1.6rem"Pay Rate/b: Min $35.50 Mid $44.38/font/td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Position Summary/font/td/trtrtdbr / pfont color="#51534a"Serves as a team member in one of the following Technology work groups: Service Delivery, Network Operations, Network Engineering, or Telecommunications. Performs the specific duties and general competencies required of the team and role for which s/he is assigned. Assesses, evaluates designs, develops, plans, tests, and implements end user Technology solutions in collaboration with other IT technical teams and customers to meet computing/telephony requirements. Provides 3rd level technology support to end users by receiving and responding to problem/incident calls and other requests for service. Performs 2nd level IT infrastructure support, maintenance, and monitoring. Work independently and as part of a team to meet or exceed the expected outcomes and goals of both. Demonstrates sense of urgency and ownership, high degree of self-motivation, commitment, integrity, enthusiasm, initiative, and pride in work. Committed to providing excellent end user technology support and customer service to staff, physicians, business partners, and vendors. 24x7 responsibility includes: ability and willingness to be on call, work evenings, weekends and holidays as needed. May perform other duties as assigned./fontbr / /pp /p/td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Position Responsibilities/font/td/trtrtd height="14"font color="#51534a"br / bPeople At The Heart Of All That We Do/bbr / /fontullifont color="#51534a"Fosters an inclusive and engaged environment through teamwork and collaboration./font/lilifont color="#51534a"Ensures patients and families have the best possible experiences across the continuum of care./font/lilifont color="#51534a"Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created./font/li/ul font color="#51534a"bSafety And Performance Improvement/bbr / /fontullifont color="#51534a"Behaves in a mindful manner focused on self, patient, visitor, and team safety./font/lilifont color="#51534a"Demonstrates accountability and commitment to quality work./font/lilifont color="#51534a"Participates actively in process improvement and adoption of standard work./font/li/ul font color="#51534a"bStewardship/bbr / /fontullifont color="#51534a"Demonstrates responsible use of LRH#39;s resources including people, finances, equipment and facilities./font/lilifont color="#51534a"Knows and adheres to organizational and department policies and procedures./font/li/ul pfont color="#51534a"bSystems Engineer III/b/font/pullifont color="#51534a"Demonstrates the ability to perform all of the standard work/tasks listed on the System Engineer 3 competency checklist (workgroup/team specific)./font/lilifont color="#51534a"Develops and documents Team/Workgroup standard operating procedures./font/lilifont color="#51534a"Adheres to IT Security Policies and procedures. Identifies risks and escalates for remediation./font/lilifont color="#51534a"Provides 3rd level end user computing support and 2nd level IT infrastructure support./font/lilifont color="#51534a"Serves as System Administrator for minor IT infrastructure systems: DCIM, Nebotz, Caremobile, Printing, etc./font/lilifont color="#51534a"Demonstrates the ability to troubleshoot and resolve complex end user computing issues and basic network/infrastructure issues./font/lilifont color="#51534a"Leads small Team/workgroup projects. Participates in corporate projects as a team member; Ensures that project timelines and outcomes are met./font/lilifont color="#51534a"Ability to perform all SE 1, 2 Tasks at expert level (team specific)./font/lilip/pbr / /li/ul/td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Competencies amp; Skills/font/td/trtrtd height="14"br / pfont color="#51534a"/font/pbr / /td/trtr bgcolor="#0076A8"tdfont face="Arial" style="font-size:14pt" color="#ffffff"Qualifications amp; Experience/font/td/trtrtd height="14"br / pfont color="#51534a"br /Nonessential:/font/pullifont color="#51534a"Associate Degree/font/li/ulfont color="#51534a" /fontp/ppfont color="#51534a"Nonessential:/font/pullifont color="#51534a"Any/font/li/ulfont color="#51534a" /fontp/ppfont color="#51534a"br //font/ppfont color="#51534a"Other information:br /Experience Essential: 3-4 Years IT experience in an enterprise environment. Relies on experience and judgment to plan and accomplish goals. Works under general direction. br /Experience Preferred: Minimum of two years experience implementing, supporting and migrating Windows server and Desktop operating systems, minimum of two years of PC/Technical support experience. Experience with multiple hardware vendor platforms to include HP and Dell/Wyse as well as out of band management (ILO, IMM)./font/p/td/tr/tbody/tablep /p