Integrated Absence Claims Specialist - Hybrid (Charlotte, NC, US) - Full-time

pstrongAlternate Locations:/strong Charlotte, NC (North Carolina)/p p /p pstrongspan id="cke_bm_438S" style="display:none" /spanWork Arrangement:/strong/p pHybrid : Employee will work 3 days a week in a Lincoln office/p p /p pstrongRelocation assistance: /strong is not available for this opportunity./p p /p pstrongRequisition #:/strong 75728/p p /pdivdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bThe Role at a Glance/b/H2 /divdivp /p pWe are excited to bring on a highly motivatedstrong Integrated Absence Claims Specialist/strong to staff our ever-growing Charlotte, NC, claims organization.  /p p /p pAs an Integrated Absence Claims Specialist, you will manage a workload of Short-Term Disability claims and their associated leaves. You will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You’ll complete a thorough training to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast-paced team environment from the comfort of your own home, then please read on! /p p /p pemstrong*This position is a hybrid role and will require you to come in to the Charlotte, NC, office 3 days a /strongstrongweek. The office is located at 13830 Ballantyne Corporate Place, Crawford Building, Ste. 350, Charlotte, NC 28277./strong/em/p p /p pLearn more about a a href="https://www.youtube.com/watch?v=vbSYiXOPSIIamp;feature=youtu.be"Day in the Life/a of a Claims Specialist at Lincoln Financial Group!/p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bWhat you'll be doing/b/H2 /divdivul type="disc" liYou will communicate with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable. /li liYou will collaborate with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations.  /li liYou will review complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning. /li liYou will complete accurate financial calculations consistent with company and state guidelines.  /li liYou will provide exceptional customer service and proactively recognize customer needs and areas of opportunity./li liYou will identify and recommend process improvements and organizational initiatives to positively influence the team and quality. /li /ul/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bWhat we’re looking for/b/H2 /divdivpemMust-have experience (Required):/em/p ul liHigh School diploma or GED./li li1-2 years of experience in claims, leaves or customer service./li liStrong written and verbal communication skills./li liExcellent organization skills with the ability to multi-task./li liAbility to work with others in a fast-paced, team environment. /li liAbility to quickly learn complex systems and product knowledge. /li liAbility to navigate through multiple systems/databases/platforms/software while engaging in customer conversations.  /li liAbility to be adaptable/flexible as business needs change.  /li liProficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). /li /ul p /p pemNice-to have Experience (Preferred):  /em/p ul liExperience with disability and/or absence management./li liStrong mathematical skills for payment calculations/li liPrevious remote/work from home experience. /li liPassion for helping, servicing and educating others and the desire to build rapport during each interaction. /li liAbility to research and problem solve, while providing outstanding customer service. /li /ul p /p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Application Deadline/H2 /divdivpApplications for this position will be accepted through Friday, February 27th, 2026, subject to earlier closure due to applicant volume./p/div/div/divp /p pstrongWhat’s it like to work here?/strong/p pAt Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. /p p /p pstrongWhat’s in it for you:/strong/p ul li pClearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes/p /li li pLeadership development and virtual training opportunities/p /li li pPTO/parental leave/p /li li pa href="https://www.lincolnfinancial.com/public/aboutus/careers/lifeatlincoln#benefits" target="_blank" rel="noopener"Competitive 401K and employee benefits/a/p /li li pFree financial counseling, health coaching and employee assistance program/p /li li pTuition assistance program/p /li li pWork arrangements that work for you/p /li li pEffective productivity/technology tools and training/p /li /ul p /p p style="text-align:left"The pay range for this position is $25.87 - $35.84 with stronganticipated pay for new hires between the minimum and midpoint of the range/strong and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package./p p /p pstrongAbout The Company/strong/p pLincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. /p p /p pWith our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. /p p /p pLincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life amp; Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. /p p /p pLincoln is committed to creating a href="https://www.lincolnfinancial.com/public/aboutus/companyoverview/ourvalues/diversityinclusion" target="_blank" rel="noopener"an inclusive/a environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. /p p /p pFollow us on a href="https://www.facebook.com/lincolnfinancial/"Facebook/a, a href="https://mobile.twitter.com/lincolnfingroup"X/a, a href="https://www.linkedin.com/company/lincolnfinancial/"LinkedIn/a, a href="https://www.instagram.com/lincolnfinancial/"Instagram/a, and a href="https://www.youtube.com/@Lincoln_Financial" target="_blank" rel="noopener"YouTube/a. For the latest company news, visit our a href="https://www.lincolnfinancial.com/public/aboutus/newsroom"newsroom/a. /p p /p pstrongBe Aware of Fraudulent Recruiting Activities/strong/p pIf you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters./p p /p pLincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious./p p /p pstrongAdditional Information/strong/p pThis position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities./p p /p pAny unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees./p p /p pLincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558./p p /p pThis Employer Participates in E-Verify. See the a href="https://www.e-verify.gov" target="_blank" rel="noopener"E-Verify/a notices./p pEste Empleador Participa en E-Verify. Ver el a href="https://www.e-verify.gov/es" target="_blank" rel="noopener"E-Verify/a avisos. /p