Citizens Teller - Full-time

p style="line-height:normal;margin-bottom:0in;"Starting Salary: $19 / hour and up/pp style="line-height:normal;margin-bottom:0in;"nbsp;/pp style="line-height:normal;margin-bottom:0in;"As a strongCitizens Teller/strong - YOU make a real difference for our customers and the branch team./pp style="line-height:normal;margin-bottom:0in;"nbsp;/ppstrongWhat you'll do/strong/ppYou’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations./ppstrongWhat you'll get/strong/pulliiMeaningful work amp; relationships/i – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback./liliiCommitment to community/i – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually./liliiCareer opportunities, reward, and upskilling/i – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you./liliiExceptional benefits/i – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more./li/ulpstrongRequired Qualifications/strong/pulliHigh School degree or GEDnbsp;/liliMinimum of 6 months experience processing transactions (cash and/or digital payments)nbsp;/liliMinimum of 1 year demonstrated customer experience, recommending and referring products and services to customers/liliStrong listening and communication skills/liliAbility to effectively ask questions and identify needs to enhance and develop a long-term customer relationship/liliAbility to problem solve and provide solutions to customer issues/liliCustomer-centric to deliver exceptional service/liliComfortable with using digital technology to support the delivery of business goals/liliAbility to work branch hours, which can include weekends and evenings/liliQualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. strongHow to prepare:/strong Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast./li/ulpstrongPreferred Skills/Experience/strong/pulli1 year of experience processing transactions (cash and/or digital payments)nbsp;/liliMotivates others, like teammates, business partners, and specialists, through collaboration/liliProcess-oriented, energetic, detail-oriented and ability to multitask effectively/li/ulpstrongHours amp; Work Schedule/strong/pulliHours per Week: 40/liliWork Schedule: Varies with branch needs and may include weekends and evenings/li/ulp style="font-family:Calibri;font-size:11.0pt;margin:0in;"strongPay Transparencynbsp;​/strong/pp style="font-family:Calibri;font-size:11.0pt;margin:0in;"The salary range for this position isnbsp;spanstrong /strong/span$21.00 - $25.48 per hour. Actual pay is based on various factorsnbsp;including but not limited to the worknbsp;location, and relevant skills and experience.nbsp;nbsp;nbsp;​/pp style="font-family:Calibri;font-size:11.0pt;margin:0in;"We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible worknbsp;arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paidnbsp;time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visitnbsp; a href="https://jobs.citizensbank.com/benefits"https://jobs.citizensbank.com/benefits/a./ph2Company/h2divp class="MsoNormal"/p p style="margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left: 0in;"bspanEqual Employment Opportunity/span/bspan/span/p p style="margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left: 0in;"spanCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability./span/p p style="margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left: 0in;"spanEqual Employment and Opportunity Employer/span/p p style="margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left: 0in;"spana href="https://jobs.citizensbank.com/Job-Applicant-Privacy-Policy" target="_blank"Job Applicant Data Privacy Policy/a/span/p p style="margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left: 0in;"bBackground Check/b/p p style="margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left: 0in;"Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information./pbr//div