Service Float Staff

pstrongPlease read the job description in its entirety.   If you are interested in this position, complete an online application.  If you are an in-house staff member, please submit a letter of interest, which should include any relevant experience or skills that are applicable to the position you are applying for, to the Human Resource Department./strong/p pstrongSchedule: Variable with needed flexibility. Hours range between 35-40 hours weekly. /strong/p pstrong /strongstrongNote:/strong There may be times when schedule changes are necessary. Flexibility with schedule is needed. Sometimes Float Staff may have a set schedule temporarily, but it will change. Float staff may work in two to three areas in one day. Float Staff may:/p ul liWork 4-6 days in a row/li liHave two days off in a row/li liHave up to two six-day work weeks per month/li liHave three days off (two together) after working six days in a row/li /ul p /p pstrongNote:/strong There may be times when additional hours or schedule changes are necessary. Department meetings are announced when scheduled, and dates and times may vary. Department meeting attendance is mandatory. /p p2080 hours worked is equal to one year if you work full time (40 hours per week).  Increases after 2080 hours worked occur every 2080 hours worked up to 14560 hours./p table width="571" tbody tr td style="width: 134.109px;" pstrongStart/strong/p /td td style="width: 146.109px;" pstrongSix-Month/strong/p /td td style="width: 140.109px;" pstrong2080/strong/p /td td style="width: 141.109px;" pstrong4160/strong/p /td td style="width: 138.109px;" pstrong6240/strong/p /td td style="width: 128.094px;" pstrong8320/strong/p /td td style="width: 128.094px;" pstrong10400/strong/p /td td style="width: 128.094px;" pstrong12480/strong/p /td td style="width: 128.172px;" pstrong14560/strong/p /td /tr tr td style="width: 134.109px;" p$18.57/p /td td style="width: 146.109px;" p$18.94/p /td td style="width: 140.109px;" p$19.31/p /td td style="width: 141.109px;" p$19.90/p /td td style="width: 138.109px;" p$20.50/p /td td style="width: 128.094px;" p$21.10/p /td td style="width: 128.094px;" p$21.74/p /td td style="width: 128.094px;" p$22.39/p /td td style="width: 128.172px;" p$23.06/p /td /tr /tbody /table pstrongThe essential duties and responsibilities of this position include, but are not limited to, the following:/strong/p pGeneral:/p ul liReport customer suggestions, comments, and complaints to Deli management./li liGreet and assist customers in a prompt, friendly, courteous manner./li /ul ul liOffer tastes, samples, suggestions for purchase and ways to prepare products./li /ul ul liEnsure organic integrity by following established recipes and procedures./li /ul ul liGeneral knowledge of preparing, storing and packaging wheat-free and vegan products. Maintaining product standards with special diet products./li liComplete items on production schedule as needed in assigned workstations./li liPrepare deli items following prescribed specifications. Prep and store product used in recipes./li liPrepare high quality hot and cold espresso drinks, smoothies, vegetable and fruit juices and tea for customers./li liInform other cooks and deli staff about ingredients used./li liFollow the correct use of established portion control rules./li liPackage products correctly./li liCheck-in (bakery) orders from vendors to ensure order is accurate./li liEnsure freshness of deli items by rotating and by keeping batches separate by date./li liExpedite getting out-of-stock items out on the floor. /li liRotate older stock to front, making space for new stock./li liStock and restock all areas of the department on every shift to maintain abundant appearance./li liPull out of date or low-quality items and follow established procedures for recording and disposing of them./li /ul ul liRecord department shrink promptly and accurately following departmental procedures./li liMonitor food temperatures as required and take corrective action when needed to ensure food safety./li /ul ul liQuickly prepare made to order sandwiches (panini and cold) and wok bowls to specifications of deli management./li liAssemble and bake pizzas and other items in firedeck oven to specifications of deli management./li liPrep and store food following proper procedures./li /ul ul liEnsure proper signage and labels are on products or are posted./li liEfficiently stock hot and cold self-serve food bars ensuring continuously fresh, appealing displays throughout established hours of operation./li liAbility to operate a cash register and balance a cash drawer./li /ul pCleaning and Department Maintenance:/p ul liMaintain work area in sanitary orderly conditions, following guidelines set by deli management and rules of the MCCHD./li liFollow safe working practices./li liDish and pot washing as needed./li liClean up spills, take out trash as needed./li liRemove trash promptly, sweep and mop floor./li /ul ul liCarry out established opening and closing procedures./li liUse equipment safely./li liAdvise manager of equipment repair and replacement needs./li liParticipate in periodic inventory counts./li /ul pOther Responsibilities:/p ul liAttend department and storewide meetings as needed./li liAnswer and route phone calls, take and route messages as needed./li liPerform other tasks assigned by Shift Lead or Manager./li /ul pstrong|/strongstrongQualification/strong strongStandards /strongstrongn/strong/p table width="679" tbody tr td pstrongEducation/ Training:/strong/p /td td pHigh School education or GED preferred, but not required./p /td /tr tr td pstrongExperience:/strong/p /td td pFood service experience preferred.  Experience working in a deli, restaurant, or catering business preferred. Experience serving the public preferred./p /td /tr tr td pstrongKnowledge/Skills:/strong/p /td td pAbility to operate professional kitchen equipment./p /td /tr tr td pstrongAttendance:/strong/p /td td pRegular, predictable attendance./p /td /tr tr td pstrongOther:/strong/p /td td pAdhere to established work and safety procedures. Basic knowledge of and interest in natural foods. Maintain accurate records. Ability to work closely with others. Must be 18 years of age or older to operate some pieces of equipment./p /td /tr /tbody /table p /p table width="679" tbody tr td pstrongEssential Functions/Tasks: /strong/p /td td pstrongRequirements:/strong/p pstrong /strong/p /td /tr tr td pstrongPhysical:/strong/p /td td pstrong /strong/p /td /tr tr td pVision/p /td td pAbility to read product labels and to distinguish color for quality control./p /td /tr tr td pHearing/p /td td pHearing required to converse with customers and co-workers./p /td /tr tr td pGripping/p /td td pPick up boxes, cans, other products, tools and equipment./p /td /tr tr td pLifting/p /td td pUp 25 pounds frequently/p /td /tr tr td pStooping/p /td td pStoop and maneuver to pick up boxes from shelving and carts./p /td /tr tr td pSquatting/p /td td pSquat and maneuver to pick up boxes from shelving and carts./p /td /tr tr td pPush/Pull/p /td td pCarts/racks weighing up to 200 pounds./p /td /tr tr td pKneeling/p /td td pOccasional kneeling./p /td /tr tr td pClimbing/p /td td pOccasional climbing./p /td /tr tr td pBending/p /td td pOccasional bending./p /td /tr tr td pReaching/p /td td pReach overhead, front, side and back./p /td /tr tr td pEquipment Operation/p /td td pAbility to safely operate professional kitchen equipment./p /td /tr tr td pCarry Objects/p /td td pAbility to carry objects weighing up to 25 pounds./p /td /tr tr td pSitting/p /td td pNot Applicable./p /td /tr tr td pWalking/p /td td pShort distances to bring items from miscellaneous areas./p /td /tr tr td pStanding/p /td td pProlonged standing./p /td /tr tr td pClimate/p /td td pAbility to work in a cold environment (cooler/freezer) and to handle cold food products on a regular basis./p /td /tr tr td pstrongMental Psychological Demands:/strong/p /td td p /p /td /tr tr td pComprehension/p /td td pUnderstands and retains directions./p /td /tr tr td pReading/Writing/p /td td pBasic reading/writing level./p /td /tr tr td pSpeaking/p /td td pCommunicate effectively with co-workers and customers./p /td /tr tr td pDecision Making/p /td td pUse basic problem-solving techniques./p /td /tr tr td pstrongAttention to Task/Detail:/strong/p /td td p /p /td /tr tr td pCritical Thinking Skills/p /td td pOrganize tasks and set priorities./p /td /tr tr td pMulti-Tasking/p /td td pPerform and /or direct multiple tasks simultaneously./p /td /tr tr td pstrongInteraction with Others:/strong/p /td td p /p /td /tr tr td pCustomer Service/p /td td pAbility to interact with the public in a positive and friendly manner./p /td /tr tr td pCo-workers/p /td td pWork cooperatively with co-workers./p /td /tr tr td pGeneral/p /td td pMaintain composure under all circumstances. Ability to work in shared spaces with coworkers./p /td /tr /tbody /table pRevised: 3.7.2024/p