Yard Operations Lead

p style="min-height:1.5em"strongAbout Us:/strong/pp style="min-height:1.5em"Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $500M from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country./pp style="min-height:1.5em"/pp style="min-height:1.5em"We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard./pp style="min-height:1.5em"/pp style="min-height:1.5em"strongRole Summary:/strong/pp style="min-height:1.5em"The Yard Operations Lead is responsible for ground-level operational excellence at their designated yard. This role involves managing daily operational tasks, maintaining site safety and security, and providing exceptional customer service. The Yard Operations Lead will act as the Subject Matter Expert (SME) on customer behavior and regional economic trends, supporting the Regional Director in strategic decision-making while directly overseeing yard-level activities./pp style="min-height:1.5em"/pp style="min-height:1.5em"strongBenefits:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"100% employer-paid comprehensive benefits for the employee, including medical, dental, and vision coverage at no cost to the employee. Dependent coverage is available for enrollment./p/lilip style="min-height:1.5em"401(k) Retirement Plan Matching/p/li/ulp style="min-height:1.5em"/pp style="min-height:1.5em"strongKey Responsibilities:/strong/pp style="min-height:1.5em"/pul style="min-height:1.5em"lip style="min-height:1.5em"strongOperational Oversight:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Manage day-to-day yard operations, including the check-in/check-out process for trucks, trailers, and other rolling equipment./p/lilip style="min-height:1.5em"Maintain an accurate and comprehensive record of all equipment entering and exiting the facility./p/lilip style="min-height:1.5em"Coordinate with dispatchers and drivers to ensure efficient yard organization and flow./p/lilip style="min-height:1.5em"Conduct regular yard inspections, addressing safety and maintenance issues promptly./p/li/ul/lilip style="min-height:1.5em"strongCustomer Service:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Act as the primary on-site contact for drivers and customers, providing support and resolving issues efficiently./p/lilip style="min-height:1.5em"Gather feedback from customers and drivers to identify opportunities for service improvement./p/lilip style="min-height:1.5em"Monitor and adapt to regional economic trends to improve customer satisfaction./p/li/ul/lilip style="min-height:1.5em"strongSafety and Security:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Enforce all safety guidelines and protocols, promoting a culture of safety within the facility./p/lilip style="min-height:1.5em"Monitor access points, surveillance systems, and overall yard security to ensure asset protection./p/lilip style="min-height:1.5em"Conduct routine safety drills and ensure compliance with Occupational Safety and Health Administration (OSHA) standards./p/li/ul/lilip style="min-height:1.5em"strongCollaboration and Reporting:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Work closely with the Regional Director to align yard operations with company goals and metrics./p/lilip style="min-height:1.5em"Provide weekly operational reports, highlighting trends, challenges, and opportunities./p/lilip style="min-height:1.5em"Support strategic initiatives by providing insights on customer behavior and yard utilization./p/li/ul/lilip style="min-height:1.5em"strongLeadership and Training:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Supervise and train on-site staff, ensuring alignment with company policies and best practices./p/lilip style="min-height:1.5em"Mentor team members to build operational resilience and encourage professional growth./p/lilip style="min-height:1.5em"Act as a role model for the team, demonstrating exceptional organizational and customer service skills./p/li/ul/li/ulp style="min-height:1.5em"/pp style="min-height:1.5em"strongQualifications:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"High school diploma or equivalent; additional certifications or training in logistics or operations management preferred./p/lilip style="min-height:1.5em"Valid Commercial Driver’s License (CDL A or C)/p/lilip style="min-height:1.5em"Proven experience in an operations or logistics role, preferably within a truck or equipment yard environment./p/lilip style="min-height:1.5em"Strong problem-solving and decision-making skills with a proactive, "can-do" attitude./p/lilip style="min-height:1.5em"Basic computer literacy, including proficiency in Google Workspace, Slack, and CRM systems./p/lilip style="min-height:1.5em"Excellent communication skills and the ability to engage with customers and team members effectively./p/lilip style="min-height:1.5em"Ability to work outdoors in varying weather conditions and perform physical tasks as needed./pp style="min-height:1.5em"/p/li/ulp style="min-height:1.5em"strongPreferred Qualifications:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Prior supervisory experience within a logistics or operations environment./p/lilip style="min-height:1.5em"Familiarity with yard management systems and operational tracking tools./p/lilip style="min-height:1.5em"Knowledge of OSHA safety regulations and best practices./p/lilip style="min-height:1.5em"Experience in analyzing and adapting to regional economic variables to improve operational efficiency./pp style="min-height:1.5em"/p/li/ulp style="min-height:1.5em"strongSchedule and Compensation:/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Full-Time Position (40 hours per week, Monday-Friday) with occasional overtime as needed./p/lilip style="min-height:1.5em"Competitive hourly wage commensurate with experience./p/lilip style="min-height:1.5em"Benefits include comprehensive healthcare coverage and professional development opportunities./p/li/ulp style="min-height:1.5em"/pp style="min-height:1.5em"strongReporting Structure:/strongbr /The Yard Operations Lead reports directly to the Regional Director and collaborates with other yard-level staff and corporate teams to achieve operational excellence./pp style="min-height:1.5em"/pp style="min-height:1.5em"strongWork Location/strong: /pp style="min-height:1.5em"This is an on-site role located at 1511 Fulghum Rd, Hutchins, TX, 75141./pp style="min-height:1.5em"/pp style="min-height:1.5em"Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind/p