Title Processor - Espanola, NM - Full-time

pDescription/ppThe Title Processor supports lending operations by accurately managing all incoming and outgoing titles, performing loan file maintenance, and administering the Skip-A-Pay program. This role requires proficiency with the credit union’s core system and the ability to provide dual support across loan-related areas. The Title Processor contributes to a needs-based member education culture by identifying opportunities to promote credit union products and services in alignment with DNCU’s mission. Success in this position includes strong teamwork, adherence to regulatory and security requirements, and completing all assigned duties to support departmental efficiency./ppbr//ppstrongJoin Our Team at Del Norte Credit Union!/strong We’re more than a financial institution, we’re a community. Guided by our mission of Improving Lives and vision of being Authentically New Mexico, we embrace Del Norteño Pride, reflecting our commitment to community, culture, and connection. Recently recognized as a Platinum-Level Family Friendly Business, we value People Focus, Collaboration, and Continuous Learning./ppbr//ppustrongLocation/strong/u/ppEspanola, NMnbsp;/ppnbsp;/ppustrongEssential Functions amp; Responsibilities:/strong/u/pulliDemonstrate a working knowledge of the applicable core system, including loan and deposit platforms./liliMaintain accurate records and track incoming and outgoing titles./liliAdministration and maintenance of Skip-A-Pay program./liliPerform a variety of loan account file maintenance./liliProvide universal dual support to other loan related areas./liliPromotes a needs-based member education culture within the department to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals./liliWork effectively in a team environment contributing to the success of the department and organization./liliComply with all regulations and security procedures and complete all mandatory annual compliance courses./liliPerforms other related job duties as assigned./li/ulpnbsp;nbsp;/ppustrongSalary/strong/u/ppStarting pay: $17.81 –$22.27 hourly, based on qualifications, internal equity, and budgetnbsp;/ppbr//ppustrongBenefits/strong/u/pulliMedical, Dental and Vision insurance. Available the first of the month following date of hire.nbsp;/lili401(k) - Traditional or Roth/liliSpanish Speaking Incentive/liliPaid Time Off/liliEleven paid holidays/year/liliEmployer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term amp; Long-Term disability/liliOther great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs./li/ulpRequirements/ppbr//ppustrongExperience/strong/u/ppOne year to three years of similar or related experience./ppbr//ppustrongEducation/strong/u/ppA high school education or GED./ppbr//ppustrongInterpersonal Skills/strong/u/ppWork involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication./ppbr//ppustrongOther Skillsnbsp;/strong/u/ppProfessional appearance and demeanor/ppProvide excellent and knowledgeable service to our members, both internal and external, by adhering to our core values/ppConduct themselves and members fairly, ethically, and with confidence/ppSuccessful job performance involves meeting and/or exceeding teambuilding, interpersonal, relationship building, and technical skills outlined in other duties and responsibilities./ppHandles sensitive information with complete confidentiality and professionalism/ppMust demonstrate effective communication and PC skills/ppCritical thinker and effective problem solver/ppCollaborative service skills/ppWilling and eager to exceed expectations; demonstrated excellence in all aspects of service delivery operations/ppDemonstrated proficiency with 10-key calculator, Windows, and other MS Office products and applications/ppbr//ppustrongPhysical Requirements/strong/u/ppThis position is primarily sedentary and requires the ability to remain seated or standing for extended periods while operating a computer and other office equipment. Manual dexterity is needed for typing, using a mouse, and handling documents. The role may involve occasional reaching, bending, or manipulating objects, as well as light lifting of up to 25 pounds. Visual and auditory acuity are required for reading documents, creating content, and communicating effectively. Reasonable accommodation will be provided to enable individuals with disabilities to perform essential job functions./ppbr//ppustrongWork Environment/strong/u/ppWork is primarily performed in a professional office setting. The environment is generally quiet to moderate noise levels and involves regular interactions with team members, vendors, community partners and public. The role requires occasional travel between office or branch locations and may include periodic extended hours to meet project deadlines or support events. Employees may experience occasional exposure to outdoor conditions while traveling or attending events./p