Outreach Coordinator/Community Liaison

Grant Funded Berlin, VT h3Description/h3 div class="jv-meta" emPosition at BAART Programs/em /div p ng-non-bindable /pdivdivp style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"Full Time - /spanspan style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"Community Liaison/span/pp style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"BAART Program/spanspan style="font-family: Calibri;font-size: 11.0pt;" /spanspan style="font-family: Calibri;font-size: 11.0pt;"i/spanspan style="font-family: Calibri;font-size: 11.0pt;"s/spanspan style="font-family: Calibri;font-size: 11.0pt;" looking for a Community Liaison /spanspan style="font-family: Calibri;font-size: 11.0pt;"who /spanspan style="font-family: Calibri;font-size: 11.0pt;"will promote our opioid treatment programs in the Greater Los Angeles region by promoting and marketing their services through relationship building with existing and potential referral sources, identifying new referral partners, identifying market opportunities, and raising brand awareness within the designated service area.  This position will support five area centers including /spanspan style="font-family: Calibri;font-size: 11.0pt;"a 24/spanspan style="font-family: Calibri;font-size: 11.0pt;"/7./span/pp style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt;"span style="color: rgb(51,51,51);font-family: Calibri;font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"Responsibilities: /span/pul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Provides community education on opioid use disorder and conveys benefits of our treatment services to influencers and referral sources within the service area. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Builds/spanspan style="font-family: Calibri;font-size: 11.0pt;" and /spanspan style="font-family: Calibri;font-size: 11.0pt;"cultivates/spanspan style="font-family: Calibri;font-size: 11.0pt;" relationships within given referral source categories with decision makers, influencers and others to build a strong referral program. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Develops and implements marketing and referral development plans to identify referral opportunities and increase program utilization. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Utilizes all available contact methodologies to achieve maximum reach: individual and personalized contacts, telephone contacts, significant email contact, mailings, etc. with the /spanspan style="font-family: Calibri;font-size: 11.0pt;"ultimate goal/spanspan style="font-family: Calibri;font-size: 11.0pt;" of developing trust and cultivating long term referral relationships. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Schedule and complete individual, in person meetings with decision makers and influencers to understand needs, identify and resolve barriers to establishing successful partnerships and referral relationships. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Follow up with referral sources after they have /spanspan style="font-family: Calibri;font-size: 11.0pt;"referred/spanspan style="font-family: Calibri;font-size: 11.0pt;" a patient to thank them for the referral, answer any questions and assess their satisfaction with the referral experience. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Develop collaborative relationships with contracted payors to foster mutually beneficial connections./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Coordinates local public relations outreach through speaking engagements, in-service /spanspan style="font-family: Calibri;font-size: 11.0pt;"trainings/spanspan style="font-family: Calibri;font-size: 11.0pt;" and other involvement in community organizations and joint marketing opportunities with allied healthcare professionals. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Work with /spanspan style="font-family: Calibri;font-size: 11.0pt;"the clinical/spanspan style="font-family: Calibri;font-size: 11.0pt;" teams to develop and refine messaging around service offerings through all touchpoints to strengthen the brand and expand awareness of the brand. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Provide staff training and coaching for customer service delivery, call handling and the inquiry and tracking process.  Ensure effective cross-communication and collaboration with the Intake team. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Ability to handle stressful situations and interact with others./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Must be present during working hours at the office for /spanspan style="font-family: Calibri;font-size: 11.0pt;"in person/spanspan style="font-family: Calibri;font-size: 11.0pt;" meetings and access to a computer without violating company policy./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Maintains a detailed customer relationship database system to document marketing strategies, referral related data, appointment history, call objectives and related notes. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Track, monitor and report changes in the marketplace./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Submit regular and requested reports, including weekly activity reports as directed./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Work within a matrixed team structure to improve the overall sales/referral development and Inquiry/admission process./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Extensive travel throughout the assigned territory/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Other duties as assigned./span/li/ulp style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"Qualifications: /span/pul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"strongspan style="font-family: Calibri;font-size: 11.0pt;"Associates in Marketing, Human Services, or  related field or Bachelors (preferred) with the ability to obtain an AAP within the first 180 days of employment./span/strong/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Minimum of 3 /spanspan style="font-family: Calibri;font-size: 11.0pt;"years/spanspan style="font-family: Calibri;font-size: 11.0pt;" successful experience in healthcare marketing and sales, preferably in behavioral healthcare./spanspan style="font-family: Calibri;font-size: 11.0pt;"/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Proven success in direct marketing/sales and/or clinical outreach. Experienced presenting in public settings to diverse groups of individuals./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Possesses a competent understanding of substance use disorder, recovery and trends within the industry/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Demonstrated and relevant sales / marketing experience in healthcare is a plus.  Bachelor’s degree from an accredited college or university in a relevant field such as marketing, health care administration or a clinical degree preferred. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Self-motivated with strong organization skills and attention to detail, with a strong work ethic.  /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Advanced computer skills /spanspan style="font-family: Calibri;font-size: 11.0pt;"including/spanspan style="font-family: Calibri;font-size: 11.0pt;" Microsoft Office programs and CRM software./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Ability to maintain routine records and communicate effectively, both orally and in writing./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Self-directed with the ability to work with little supervision./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Flexible and cooperative in fulfilling all obligations./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Demonstrates positive and cooperative behaviors when working within a matrixed team structure. /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Ability to understand and follow oral and written directions, establish and maintain effective working relationships with partners, patients, program management, medical staff, counselors and peers./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Satisfactory drug screen and criminal background check/span/li/ulp style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"Salary Range: /span/pp style="font-size: 11.0pt;line-height: 108.0%;margin: 0.0pt 0.0pt 8.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Salary ranges from $23.00 to $26.00 an hour.   /span/pp style="font-size: 11.0pt;line-height: 108.0%;margin: 12.0pt 0.0pt 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: normal;"The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training./span/pp style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;font-weight: bold;"BayMark offers excellent benefits:/spanspan style="font-family: Calibri;font-size: 11.0pt;" /span/pul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"401K match/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Medical, Dental, Vision Insurance/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Accident Injury, Hospital Indemnity and Critical Illness Plans /span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Company paid /spanspan style="font-family: Calibri;font-size: 11.0pt;"Short amp; Long Term/spanspan style="font-family: Calibri;font-size: 11.0pt;" Disability/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Company paid Basic Life Insurance/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-left: 9.15pt;text-indent: 0.0pt;"span style="font-family: Calibri;font-size: 11.0pt;"Paid Time Off/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 26.85pt;padding-le