Guest Services - Environmental Services - Full-time / Part-time

pbAgency/b/pDept of Natural and Cultural Resourcesp/ppbDivision/b/pp/ppbJob Classification Title/b/pS-Institutional Support Services (NS)p/ppbPosition Number/b/pp/ppbGrade/b/pTSp/ppbAbout Us/b/ppspan style="color:#000000"span style="font-size:14px"The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state#39;s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!/span/span/pp/ppbDescription of Work/b/pThe North Carolina Zoo is expanding, making this an exciting opportunity to join our team. We are seeking a dynamic, efficient, and enthusiastic individual to serve as a Guest Services - Environmental Services team member.brbrIn this role, Environmental Services team members deliver an outstanding guest experience while maintaining a safe, sanitary, and environmentally responsible (“Green”) setting for all guests and employees. They work under the direct supervision of the Environmental Services Branch Manager and Team Leaders to support the Zoo’s cleanliness and sustainability standards.brbrKey Responsibilitiesbrbr* General housekeeping duties, including but not limited to sweeping, mopping, scrubbing, pressure washing, removing webs, and cleaning and sanitizing surfaces such as floors, walls, tables, countertops, doorknobs, handles, windows, and other glass surfaces.br* Cleaning and maintaining the Zoo’s five miles of walking trails, including removing trash from pathways, natural areas, recycling bins, and trash containers.br* Cleaning common areas within Zoo office buildings and exhibit facilities.br* Cleaning and sanitizing public restrooms using appropriate cleaning supplies and chemicals.br* Restocking public restroom supplies, including toilet paper, soap, hand sanitizer, paper towels, and feminine products.br* Cleaning spills and biohazards in accordance with safety protocols.br* Sorting recycling and compost materials.br* Assisting with setup and breakdown for special events as needed.br* Working in a role with possible occupational exposure (Category B employee) to human bloodborne pathogens; must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.br* Working in environments with possible exposure to hazardous chemicals (e.g., chlorine bleach, cleaning agents).br* Ensuring workspaces, Environmental Services vehicles, and storage areas remain clean, organized, and safe.br* Assisting with additional duties and supporting other Guest Services areas as needed or assigned.p/ppbKnowledge Skills and Abilities/Management Preferences/b/ppspan class="emphasis"bRecruitment Range: $15.00 per hour/b/span/pp/ppbTo receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit./b/pp/ppCandidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:/pp/ppbPosition amp; Physical Requirements/b/pullipMust be at least 16 years of age./p/lilipMust meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver#39;s license issued from within the United States or be able to obtain one within 90 days of employment./p/lilipAvailable to work varying shifts, including weekends and holidays./p/lilipAble to work both outdoors and indoors under all environmental conditions./p/lilipAble to interact with and work within large crowds./p/lilipAble to use two‑way radios and phone communication systems./p/lilipAble to walk and stand for the majority of the work shift./p/lilipAble to lift and drag at least 30 lbs. independently./p/lilipAble to drive a variety of utility vehicles and trucks./p/lilipAble to complete weekly timesheets and use basic computer programs for training./p/lilipAble to operate a variety of equipment and tools required for daily tasks./p/lilipPhysically able to walk, stand, kneel, squat, bend, lift, and push while performing various duties./p/lilipExcellent visual acuity and hearing./p/lilipAble to work outdoors in extreme weather conditions typical of Central NC (heat, rain, or cold) and stand or walk for extended periods./p/lilipExpect exposure to outdoor allergens, dust, fumes, odors, loud noises, motion, and vibrations./p/lilipAble to navigate paved, rough, and uneven pathways./p/li/ulp/ppbThis position is located at:/b/pp4401 Zoo Parkway/ppAsheboro, NC 27205/pp/ppbWE ARE RECRUITING FOR MULTIPLE FULL amp; PART TIME VACANCIES. /b/pp/ppspan class="emphasis"bDNCR does not engage in dual employment for temporary positions; if you are currently employed with another State agency, State university, or the NC National Guard and intend to remain employed with that entity, you may not be considered for temporary work with DNCR./b/spanspan /span/pp/ppbMinimum Education and Experience/b/ppspan style="color:#000000"Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details./span/pp/pullipHigh School or General Education Development (GED) diploma, or be in the process of obtaining one/p/li/ulpbOr/b/pullipAn equivalent combination of education and experience/p/li/ulp/ppbuDivision Description/u/b/ppThe a href="https://www.ncdcr.gov/" target="_blank"bNorth Carolina Department of Natural and Cultural Resources (DNCR)/b/a takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state#39;s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state#39;s diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out a href="https://www.youtube.com/watch?v#61;rszO61zc0sM" target="_blank"this amazing video/a about our Department./ppbClick /ba href="https://oshr.nc.gov/state-employee-resources/benefits" target="_blank"here/a bto learn about employee perks and benefits./b/ppbClick /ba href="https://oshr.nc.gov/state-employee-resources/classification-compensation/total-compensation-calculator" target="_blank"here/a bto see the Total Compensation Calculator./b/pp/ppbuSupplemental and Contact Information/u/b/ppThe bNorth Carolina Zoo/b exists for the enjoyment, education, and inspiration of all of North Carolina#39;s citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world#39;s wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.br / Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state#39;s diverse population, culture, and history by expanding engagement with diverse individuals and communities./ppThe Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. /pp We are an a href="https://oshr.nc.gov/state-employee-resources/diversity-inclusion/resources/employment-first" target="_blank"Employment First/a state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. /pp/ppbuApplication Process/u/b/pp bBe sure to complete the application in its entirety.  /b iResumes will not be accepted in lieu of completing this application./i/pullipInformation should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates amp; Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information./p/lilipAnswers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the #34;Work Experience#34; section of the application, to support your answers./p/lilipDue to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks./p/lilipbApplicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date. /b /p/li/ulp/ppbuDegree/College Credit Verification/u/b/ppDegrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit a href="http://www.studentaid.gov/" target="_blank"www.studentaid.gov/a to learn more. /pp/ppbuVeteran’s and National Guard Preference/u/b /ppApplicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. /ppApplicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. /ppApplicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. /pp/ppbuADA Accommodations/u/b /ppConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. /pp/ppbuEmployment Eligibility/u/b /ppIt is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). /pp/ppbuCONTACT INFORMATION/u/b/ppN.C. Department of Natural and Cultural Resources/ppDivision of the North Carolina Zoo/pp4401 Zoo Parkway/ppAsheboro, NC 27205span /span/pp/ppbEEO Statement/b/ppspan style="font-size:14px"T/spanspan style="color:#000000"he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The /spanstate span style="color:#000000"provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices./span/pp/ppbRecruiter:/b/pBarbara Smith Christianp/ppbEmail:/b/ppa target="_blank" href="https://teams.microsoft.com/l/message/19:1ddabf15-3cbe-4145-8d25-ce809d87ad1b_9f9c1af6-8805-477b-ab83-1ff3b3399f94#64;unq.gbl.spaces/1750968214398?context#61;%7B%22contextType%22%3A%22chat%22%7D"employment#64;dncr.nc.gov/a/p